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What are Phone Extensions?

Phone extensions allow you to automatically route callers to the department or employee they are looking for.
Make it easy for callers to reach the right person at your business or setup an extension to deliver pre-recorded information about your office hours, product information, services and other information. (For example - "Press 1 for Sales", "Press 2 to reach our billing department", "Press 3 for our office hours", etc.)
Assign phone extensions to connect multiple office locations, organize teams and look bigger. Quickly turn your small operation into a multi-department powerhouse by using different extensions for each department even if you’re the only one answering calls!

Get Phone Extensions in 4 Easy Steps

Step -1

Choose a new business toll free, local, or vanity number from our large inventory or transfer your existing number to us.
Search a Toll Free and Local Phone Numbers

Step -2

Choose a plan that suits you. No long-term commitments. Cancel anytime.
Pricing and Plans

Step -3

Download our mobile apps (iOS/Android) or access iTeleCenter through any browser and have everything at your fingertips.

Step -4

We'll help you configure your settings and set up phone extensions to work exactly the way you want.
Set up VoIP Calling

Benefits of Phone Extensions

Establish a Professional Image

Look organized and professional with phone extensions. You can create a custom greeting for your clients, letting them know they’ve reached your business. Easily turn your small operation into a multi-department powerhouse by using different extensions for each department even if you’re the only one answering calls.

Informational Mailboxes

For callers who're looking for details about your company, set up information only extensions or voicemails extensions. Pre-recorded messages can include just about anything - business information, address, directions or promotions.

Transfer Calls Easily

Transfer callers with the press of a button to the employee or department they are looking for! Improve your company's communications by allowing customers to instantly connect without being put on hold or placing multiple calls.

Customizable Phone Extensions

Every employee can have their own extension, and customize it according to their need - they can have their own extension with answering rules, voicemail, on-hold music, etc.

Keeps Remote Workers Connected

Eliminate the need for expensive office space and by creating a remote service, sales and other teams with common extensions for seamless customer experience. Phone extensions are the perfect solution to keep everyone in sync no matter where they are!

Streamline Your Business Communications

You don't just get phone extensions, you get a full-fledged virtual phone system with 50+ features when you opt for our services!

Why Choose iTeleCenter?

No Long-Term Contracts
Set Up in Minutes
Exceptional Customer Service
No Software or Hardware Required
Low-Cost Plans
You Own Your Number

Frequently Asked Questions

  • How do I add an extension to a phone number?

    If you already have a business number, our concierge porting service can port your number and add an extension. If you get a number from iTeleCenter, you just need to pick a number, plan and we'll add the extensions you need! Click here If you need help adding extensions.

  • Can I port my current business number to iTeleCenter?

    Of course! We would be glad to port your existing business number to iTeleCenter. Our concierge porting service will handle most of the steps for you.

  • How many extensions can I have?

    It depends on the plan you purchase. We have got a plan for every size of business! 

  • Can remote employees use phone extensions?

    Of course! You can assign phone extensions to remote workers so they can work from wherever they are. Forget about renting an expensive office space and all the other hassles.

  • What devices can I use iTeleCenter with?

    You can use iTeleCenter on any device you want — any smartphone, computer, or tablet.

  • I have other questions. How can you help?

    If you have additional questions, we’re all ears!
    Click here to contact our support and sales team. 

Trusted by Over 100,000 Businesses!

Here's what a few of them have to say.

Vern Pelzer, Jakel Media

"It's a great service, and I don't have to be stuck in the office to receive business calls."

Gina DeLong, Piranha Marketing, Inc.

"iTeleCenter is like an easy button for your business phone solutions."

Starting at $19.95/month

100% free for two weeks. Easy setup. No obligations.

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