Phone extensions allow you to automatically route callers to the department or employee they are looking for.
Make it easy for callers to reach the right person at your business or setup an extension to deliver pre-recorded information about your office hours, product information, services and other information. (For example - "Press 1 for Sales", "Press 2 to reach our billing department", "Press 3 for our office hours", etc.)
Assign phone extensions to connect multiple office locations, organize teams and look bigger. Quickly turn your small operation into a multi-department powerhouse by using different extensions for each department even if you’re the only one answering calls!