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Call recording

Click to record any call or enable auto-recording. Access and playback call records from your smartphone or browser.

Plans start at $19.95/user

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Trusted by over 95,376 small businesses
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Compass

Record every single interaction

Record incoming and outgoing calls
Record all your incoming and outgoing calls and listen to conversations from any device.
Keep an eye on the performance
Review your business calls, increase accountability, provide valuable feedback and help reduce common mistakes.
Make a playlist and train your new hires
Create a playlist with recordings of your best calls to help your new hires. From complex questions to objection handling, create specific playlists for teammates to listen to and learn.
Comply with legal standards
Documenting essential discussions can help maintain compliance with all regulatory groups.
Privacy and security
Automatically pause recording when your customers are sharing sensitive information. Moreover, all your recordings are encrypted and stored in secure data centers.
People are talking
With every call recorded and readily available, my confidence in client interactions shot up. Plus, it's been a huge asset for team training.
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Jones D
JJ Realty
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Frequently asked questions

Your recordings are saved for up to 90 days.

Login to your iTeleCenter account. Click on “Inbox”, and on the left-hand side, you will find an option called “Recorded Calls”. All your recorded calls will be stored there, and you can listen to them anytime.

Absolutely, you can choose which calls you want to record. You can always disable call in your back office.

You can use iTeleCenter on any device you want — smartphone, computer, or tablet.

Yes. iTeleCenter supports call recording for both inbound and outbound calls.

Of course. Call recordings are encrypted and stored in secure data centers.

The best business phone system for small businesses

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