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What is On Hold Music?

On hold music is a type of music played to a caller when a call is placed on hold or waits to be answered.
With iTeleCenter, you can upload your music file or choose from our selection of hold music. Moreover, your on-hold music doesn’t have to be just background music – it can also include messages about offers, latest/upcoming events, information on new products, etc.
Hold music keeps callers on the line longer, improves caller's experience, and makes your business look more professional. Click here to get started today!

Get On Hold Music in 4 Easy Steps

Step -1

Choose a new business toll free, local, or vanity number from our large inventory or transfer your existing number to us.
Search a Toll Free and Local Phone Numbers

Step -2

Choose a plan that suits you. No long-term commitments. Cancel anytime.
Pricing and Plans

Step -3

Download our mobile apps (iOS/Android) or access iTeleCenter through any browser and have everything at your fingertips.

Step -4

We'll help you configure your settings and set up your on-hold music to work exactly the way you want!

Benefits of On Hold Music

  • Reduce Hangups and Retain More Callers
  • Promote New Products and Services
  • Improve Your Caller's Experience
  • Project a Polished, Established Image

Why Choose iTeleCenter?

No Long-Term Contracts
Set Up in Minutes
Exceptional Customer Service
No Software or Hardware Required
Low-Cost Plans
You Own Your Number

Frequently Asked Questions

  • Can on-hold music be customized?

    Yes, you can customize your music on-hold settings. You can create a playlist that consists of a mix of music and on-hold messages.

  • What type of on-hold music do you have?

    We’ve got quite a few on our side. If you don't like what we've got to offer, you can upload a track of your own and play instead!

  • Can I keep my current number?

    Of course! Our concierge porting service will be happy to help you connect your landline, toll-free or VoIP number to iTeleCenter.

  • Can I play different on-hold music on different numbers?

    Absolutely! If you have multiple numbers with iTeleCenter, you can have each number play a different on-hold music or information.

  • What devices can I use iTeleCenter with?

    You can use iTeleCenter on any device you want — any smartphone, computer, or tablet.

  • I have other questions. How can you help?

    If you have additional questions, we’re all ears!
    Click here to contact our support and sales team. 

Trusted by Over 100,000 small Businesses!

Here's what a few of them have to say.

Vern Pelzer, Jakel Media

"It's a great service, and I don't have to be stuck in the office to receive business calls."

Gina DeLong, Piranha Marketing, Inc.

"iTeleCenter is like an easy button for your business phone solutions."

Starting at $19.95/month

100% free for two weeks. Easy setup. No obligations.

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