iTeleCenter™ Partnership Levels

Affiliate

Free to become an Affiliate – Click here
  • Flat-rate 20% commission on base monthly service fee i
  • Signup link with affiliate ID
  • Visitor tracking cookie for up to 180 days
    • Any visitor who accesses the site via your affiliate signup link will be remembered by the system for 180 days and attributed to you no matter what link they eventually sign up from
  • Full customer support provided by COA Network
  • Get paid via PayPal account

Reseller

All the benefits of an Affiliate plus
  • Customizable signup link
  • Account provisioning APIs
    • You can have your own custom signup website with your own domain call our APIs to create a fully custom signup experience for your customers
  • Custom rates ii
    • Set your own retail base monthly service fees
    • Negotiable commission rates (flat amount or %)
  • $500 one-time fee to set up a Reseller account

White-Label Reseller

All the benefits of a Reseller plus
  • Generic branding
    • Product is branded using the “Virtual Phone System” generic name
    • Mobile app is generically branded
    • All system e-mail accounts are generically branded
    • Generically branded back office interface
    • No mention of iTeleCenter or COA Network anywhere on the system
  • Custom retail rates
    • Flexibility to customize retail and commission rates for granular fees such as signup fee, add-on fee, per-minute fee, etc. (both one-time and recurring)
  • Low wholesale rates (see Appendix A below)
  • Ability to use your own numbers and/or staff to provide customer service (or COA Network provides support under generic brand)
  • Flexible commission payout methods (not limited to PayPal)
  • Engage our development team for any desired customizations (time and material basis) iii
  • $5,000 one-time fee to set up a White-Label Reseller account with a monthly recurring $2,000 managed services fee

Private-Label Reseller

All the benefits of a White-Label Reseller plus
  • Your own corporate branding of the system and product will replace the generic brand everywhere in the system
  • Ability to extensively customize content of the signup platform (including URLs, contact phone numbers and email addresses, logo, most of the page content, etc.) or build your own site
  • Your branding of the mobile apps (white-labelled app used by default) iv
  • Ability to use your own merchant account to process billing (funded directly into your business account)
  • Client Management System to manage customer accounts, create packages, manage billing options
  • Have a vote on the new features added to the Product Roadmap
  • $10,000 one-time fee to set up a Private-Label Reseller account with a monthly recurring $4,000 managed services fee
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    Monthly Service Fee Includes (per number):

    • 99.994 Uptime SLA
    • Customizable Main Greeting
    • Up to 9998 Extensions per phone number.
    • On Hold Music
    • Business Voicemail
    • Call Recording and Storage
    • Online Faxing
    • Email and Text Notification of messages.
    • Access to iPhone and Android App
    • Reporting
    Appendix A
    (Wholesale Rates)
    COA Network carrier
    Per User Activation fee (one-time) $ 5.0000
    Per-user/month fee (recurring) v
    1 – 500 users $ 4.7500
    501 – 1,500 users $ 4.5000
    1,501 – 2,500 users $ 4.2500
    2,501 – 3,500 users $ 3.9500
    3,501 – 5,000 users $ 3.7500
    5,001 – 10,000 users $ 3.5000
    10,001+ users $ 3.2500
    Add-on Services (recurring)
    SMS/MMS Messaging (base fee) $ 2.0000
    Per SMS text message segment (usage-based, outbound only) $ 0.0100
    Per MMS media message segment (usage-based, in/out) $ 0.0210
    Voicemail Transcription (base fee) $ 3.9500
    Additional Number (base fee) vi $ 1.9900
    Inbound per-minute/month rates (usage-based) vii
    0.1 – 50,000 minutes $ 0.0239
    50,001 – 100,000 minutes $ 0.0229
    100,001 – 200,000 minutes $ 0.0219
    200,001 – 500,000 minutes $ 0.0209
    500,001 – 1,000,000 minutes $ 0.0199
    1,000,001+ minutes $ 0.0189
    Outbound per-minute/month rates (usage-based) viii
    0.1 – 50,000 minutes $ 0.0149
    50,001 – 100,000 minutes $ 0.0139
    100,001 – 200,000 minutes $ 0.0129
    200,001 – 500,000 minutes $ 0.0119
    500,001 – 1,000,000 minutes $ 0.0115
    1,000,001+ minutes $ 0.0112
    Premium per-minute/month rates (in/out, usage-based)
    AK, USA custom
    HI, USA custom
    US Territories/Islands custom
    Canada custom
    Puerto Rico custom
    Bring your own carrier
    Per User Activation fee (one-time) $ 5.0000
    Per-user/month fee (recurring)
    1 – 500 users $ 4.7500
    501 – 1,500 users $ 4.5000
    1,501 – 2,500 users $ 4.2500
    2,501 – 3,500 users $ 3.9500
    3,501 – 5,000 users $ 3.7500
    5,001 – 10,000 users $ 3.5000
    10,001+ users $ 3.2500
    Add-on Services (recurring)
    SMS/MMS Messaging (base fee) $ 2.0000
    Per SMS text message segment (usage-based, outbound only) $ 0.0100
    Per MMS media message segment (usage-based, in/out) $ 0.0210
    Voicemail Transcription (base fee) $ 3.9500
    Additional Number (base fee) $ 1.9900
    Per-minute/month rates (in/out, usage-based)
    0.1 – 100,000 minutes $ 0.0040
    100,001 – 250,000 minutes $ 0.0035
    250,001 – 500,000 minutes $ 0.0030
    500,001 – 1,000,000 minutes $ 0.0025
    1,000,000+ minutes $ 0.0020
    iCommissions on all fees other than one-time fees (if applicable) are paid out every month on a recurring basis, provided the revenue-generating accounts (end users) are active and in good standing. Commissions on one-time fees (if applicable) will be paid once, in the period during which said fee was charged. No commissions shall be paid on damages recuperation fees including but not limited to late fees, card declined fees, bounced check fees, etc.
    iiUnless otherwise indicated, only the retail rate (presented to end users) can be customized.
    iiiStandard custom development rates are $125/hour, rates subject to change.
    ivPrivate-labeling mobile apps is subject to custom development fees, total cost dependent on required customizations.
    vActive users are considered to be those users who were capable of using the system (receiving calls, etc.) at any time during the most recent billing period. Cancelled users will be considered “active” for the current invoice if cancelled within the most recent billing period.
    viBase plan includes one 10-digit telephone number/long code per user (local or toll-free)
    viiAll volume-based fees (users and minutes) are pro-rated. Example: if a total of 70,000 inbound minutes were used in the most recent billing period, you will be invoiced at the rate of $0.0239 per minute for the first 50,000 minutes and at the rate of $0.0229 per minute for the remaining 20,000 minutes. All calls are billed in 0.1-minute (6 second) increments with a 0.3-minute (18 second) minimum. All rates applicable to USA and Canada origination and termination only, unless otherwise indicated. Inbound SMS text messages are free.
    viiiAll forwarded calls are billed on both legs: inbound and outbound. Example: call comes in at 12:00:00 and is connected to end user (forwarded) at 12:00:10, the conversation lasts 30 seconds, then the call is disconnected at 12:00:40. In this case the call will be billed for 40 seconds inbound usage plus 30 seconds outbound usage.