Recorded hotlines are a type of voice-mail system that allows you to record messages that your prospects can listen to 24 hours a day, 7 days a week, 365 days a year. It provides pre-recorded messages to advertise and promote your business without having to deal with simple inquiries or the additional cost of staff to answer phones.
They are a great way to share information with the general public, consumers, or business prospects. Some common uses include:
- Product presentations
- Market information/updates
- Service information
- Office hours and location
- Content in multiple languages and more
You might choose a recorded message only extension when directing callers to another selection of options, such as individual products from a master product group. For example: “Select extension 2 for Products”. Extension 2 is a message only extension which provides additional extensions for each product so the caller can select exactly what they called to hear about. It’s like a salesperson that works all day, every day.