Business phone features ⚡
With Phone.com, they lack some features in their basic plan – call analytics, voicemail transcription, and virtual fax and to name a few. If you want to access call recordings, you’re looking at paying an extra $8/month. If you're interested in having a shared phone number on the platform, it's an additional $5 per month, no matter which plan you opt for.
Also, Phone.com doesn't support MMS at all, which means you won't be able to send or receive any videos or images for communication or troubleshooting.
With iTeleCenter, you get all the essential business features in our basic plan for just $19.95/month. No need to compromise on functionality or overspend.
Getting in touch with customer support
Users have expressed frustration with Phone.com's support team, citing significant issues with getting the help they need. Additionally, many find the in-app experience to be clunky and non-intuitive.
At iTeleCenter, we know how busy things can get and we’ve made it easy to connect with our US-based team. Whether you prefer giving us a call, chatting with a live representative online, or shooting us an email, we're here for you. Our priority is understanding your needs and offering speedy solutions, so you can get back to business quickly.