Looking for 8x8 Alternatives & Competitors? We’re iTeleCenter

iTeleCenter vs 8x8

Looking for the best 8×8 alternative for your business? See why iTeleCenter, a modern cloud phone system, is the perfect phone system for entrepreneurs and small businesses.

Why iTeleCenter is the best 8x8 alternatives and competitor
Don’t just take our word for it
Switching to iTeleCenter has been a great move for us. We love that their starter plan includes everything we need, and their user friendly interface makes things so much easier.
Frank Frohlich
Hireify

Feature comparison

See how iTeleCenter comes against 8x8
Features
iTeleCenter
8x8
Plans start at
$19.95/mo
contact for pricing
Free local or toll-free number
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Free phone number porting
Free
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Unlimited calling
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Number reputaion monitoring & whitelisting (NEW)
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Call forwarding
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SMS text messaging
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Business voicemail
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Virtual receptionist
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Phone extensions
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Conference calling
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add-on feature
Call recording
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Call blocking
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Custom greeting
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Set business hours
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Call analytics
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Call transfer
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Professional custom phone greeting recording*
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SMS keywords
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Auto reply by text
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Mobile apps (iOS &Android)
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Web-app
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Dedicated onboarding and support
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Why we’re the #1 8x8 alternative
User interface and learning curve

8x8 was founded in 1987 and it sticks to its legacy roots with a pretty outdated interface. Users often find the UI clunky and confusing, making it challenging to navigate between pages intuitively. This could pose problems when onboarding new team members.

With iTeleCenter, you can get a modern and highly intuitive user interface, designed to minimize the learning curve for users. We built it keeping users feedback in mind ensuring that navigating through features and managing communications is straightforward and efficient.

Get people to pick up your calls

Did you know that your phone number might be labeled as spam likely by carriers and you wouldn’t even know it?

At iTeleCenter, we constantly monitor your phone number to see if they're flagged. If they're flagged, we immediately reach out to carriers to get your phone number(s) whitelisted.

Moreover, we also ensure your texts messages land in the inbox and not spam folder by making you a verified business. This is perfect for people who make a decent number of outbound calls and texts.

8x8 does not offer this feature.

Texting features and limitations

When it comes to features like texting, 8x8 has its limitations. For growing teams, several of 8x8's unified communications features are quite restricted. For example, you can only text on direct lines. If you need to set expectations with customers about response times, there are no auto-reply options available.

With iTeleCenter, you can set up auto replies when you’re busy, out of office or after hours.

The customer service that’s always around

And to top it off, there's the issue of poor customer service. With 8x8's outdated interface and clunky system, many users find themselves needing support to iron out the kinks. The real kicker? It can take hours or even days to get in touch with an agent.

With iTeleCenter, you won't have to deal with those delays. Our team is always available to help you out, whether it's through email, live chat or a speedy phone call. Monday through Friday, 9AM to 5PM EST.

Transfer your 8x8 number for free

Already have a phone number with 8x8 phone system? We can transfer it to iTeleCenter, free of cost.

Port your number to the best 8x8 alternatives and comeptitors
1
Submit your porting request
Just submit a port request We’ll handle the paperwork for you.
2
No interruption in service
Your number will still be active and working with 8x8 until the port to iTeleCenter is completed.
3
Try free for 14 days
You can try iTeleCenter for free with a temporary number before you consider throwing in your port request.

Take iTeleCenter for a spin

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