If you are in the market for an 800 number, then you likely realize that there are dozens upon dozens of companies out there offering them. How do you find the best company? There are some things that you should look for, which include the ability to try out the services, a company that will allow you to take your number with you if you switch providers, and even one that provides you with all of the other services you will need to expand.
The first thing that you will want to consider before you purchase your 800 number is whether or not you will receive a free trial with your service. After all, you don’t want to pay for anything before you are sure it will fit your needs, and a free trial is always a better choice than a money-back guarantee. You will also want to make sure that you won’t be forced into signing a long-term contract since what is right for your company right now may not be what’s best for you down the road.
Some of the providers out there make it incredibly difficult to port your 800 number if you decide to change companies in the future. The Federal Communications Commission, or FCC, allows for this to occur, but individual companies have the right to charge you a fee to bring your number over. The only toll free telephone number that cannot be ported is a shared number which is typically a vanity number that is shared by several businesses in the same niche or industry. In this case, the provider actually owns the number and is only leasing a part of it.
Price and Options
Of course, one of the most important things to consider when you are choosing a provider is the price you will pay for not only your monthly service, but also your installation and other related items. With a virtual phone system, there is no installation of hardware and no software to download. There are no phone lines to run, no equipment to buy, and no hefty installation fees that will appear on your first billing statement. As far as monthly fees go, you will want to find a provider that offers a package that fits your needs on a month-to-month basis.
Flexible and Expandable
Finally, you will want to make sure that the service you receive from your provider of choice is flexible and expandable. If you decide you don’t need a certain 800 number after a couple of months, you should not be charged to turn it off. What’s more, if you decide you want to add 10 or even 20 numbers at some point as your business grows, you should be able to do so at the drop of a hat.
These are the criteria that you should consider when you are choosing the best place to buy your 800 number. Consider what you are getting for your money and whether or not a contract is required, and the rest of the decisions should be simpler.
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