How to call 1-800 toll-free numbers?

1800 toll-free numbers have become a norm for businesses across the U.S., Canada, and other parts of the world.

Why, you ask?

It’s because they are free for the ones calling, i.e. the customers and the prospects.

“So, who incurs the costs of these calls?”

“Are they free for everyone?”

“Can I call 1800 number from overseas? “

We understand you must have a lot of questions related to 1-800 numbers, and we are here to answer all of them. Read on to understand how free-to-dial numbers work across borders and different devices, their purpose and benefits, and how to get one for your business.

What are 1-800 numbers?

1-800 numbers are toll-free numbers that allow callers to contact businesses without being charged for the call. The cost of the call is covered by the company receiving it. Originally introduced in the U.S., these numbers are widely used by businesses in the U.S., Canada, and worldwide (mostly for customer support and marketing.)

Why are 1-800 numbers used, you ask? Well, business 1800 numbers are mainly used by businesses because they offer convenience to customers. Since they don’t incur any costs to the callers, customers won’t think twice about the charges before dialling. And, with the hesitation removed, the connection between the customers and businesses improves.

All in all, the appeal of business 1800 numbers lies in their accessibility. This is why companies often choose vanity toll-free numbers like 1-800-NY-PIZZA or 1-800-PLUMBER for easy brand recall.

How to call 1-800 number from a landline?

Trying to figure out how to call 1-800 number from a landline? It’s pretty simple.

Just dial the toll-free number as it appears (e.g., 1-800-XXX-XXXX). There are no charges for the caller within the U.S. and Canada, as the business receiving the call covers the costs.

If you encounter issues connecting, ensure you’re not dialing from a blocked line or restricted location.

How to dial toll-free number using mobile phone?

To call a local 1-800 number from a mobile phone, just dial the number directly, excluding the 1 prefix. Here’s an example of how the number would appear on your mobile phone: 800 256-8654.

However, if you are dialing U.S. toll-free numbers from outside the U.S., you are required to include the prefix 1. In this case, the number would appear like this: 1 (800) 256-8654. 

Calls to toll-free numbers from the U.S. or Canadian mobile networks are usually free but you must check with your carrier to confirm. 

Want to call 1-800 numbers from any device? Use iTeleCenter!

iTeleCenter is one of the best options for you to call any 1-800 number within the U.S. or Canada using your existing device, whatever it may be. It uses your internet connection to help you call these numbers. With iTeleCenter, you can choose any 1-800 number and build a national presence for your business. Here’s how you can call from any device using iTeleCenter:

• Open iTeleCenter’s web or mobile app
• Enter the prefix 1 before any toll-free prefix, such as 800, 888, etc.
• Enter the number of the person you wish to call

It’s simple! Try iTeleCenter’s 14-day free trial now to call any 1-800 toll-free number today.

How to call 1800 number from overseas?

Businesses tend to have a 1-800 number to make it easy for their customer/prospects to call them. And since the costs of these calls are incurred by the businesses, they block international calls to avoid incurring international call rates. However, it doesn’t mean you can call toll-free numbers from overseas.

The Universal International Freephone Number (UIFN) service allows you to make calls to toll-free numbers from overseas using the international prefix of +800. While dialing, the number would look like this: +800 736-8745. You must consult your operator or service provider for more information on calling internationally on 1-800 toll-free numbers.

Alternatively, you can use VoIP services to call 1-800 numbers at a lower cost or for free, depending on the platform.

How to call toll-free numbers online?

You can use VoIP apps like Skype or Zoom to call toll-free numbers online free. Some businesses offer web portals that let users make free calls. If your call still doesn’t connect, it could be due to geographic restrictions on the number or limitations imposed by your VoIP service.

Benefits of 1-800 numbers for businesses

Many companies invest in free 1800 numbers for business because they offer benefits, such as:

• Customer trust: Having a toll-free number reassures customers that they won’t be charged for calling.
• Easy to recall: Companies can use vanity toll-free numbers (like 1-800-CAR-RENT) to make their contact information memorable and easy to recall.
• Accessibility across regions: Toll-free numbers in Canada and the U.S. allow businesses to reach customers across borders easily.
• Professional image for small businesses: 1800 numbers for small businesses give startups and small companies a professional appearance.

Common issues when calling 1-800 numbers

While 1800 numbers are easy to dial, you might run into a few challenges:

• Blocked by carriers: Some mobile carriers block toll-free numbers to avoid network costs.
• International restrictions: Certain toll-free numbers Canada may not accept calls from outside the country.
• VoIP limitations: Some virtual phone services can’t connect to 1-800 numbers due to incompatibility with the toll-free network.

1-800 numbers can make business easier for businesses, whether you’re a business owner setting up customer service lines or a consumer seeking support.

These numbers offer convenience and accessibility, but knowing the differences in calling methods like using VoIP apps or dialing from overseas will make sure your call always goes through. Reach out to your operator or service provider if you face any issues while dialing toll-free 1800 numbers.

Frequently asked question