An auto attendant gives your business a special edge over your competitors by ensuring that all the incoming calls are automatically and professionally handled. This helps you in increasing productivity and reducing cost for business operations. We understand that growing a small business is a hard job and no one will have the luxury to answer every call they receive on their business number. An auto attendant professionally answers all your incoming calls and directs the callers to the right person or department quickly. It is a luxury within a small budget. An automated attendant is part of a virtual phone system and has proved to be extremely beneficial for businesses.
Available Anywhere Anytime
Missing a call can prove to be quite expensive for any business. An auto attendant forwards calls to more than one phone number or to the voicemail box if you are not available to answer the call. The phone system sends out alerts as soon as there’s a new voice message. Using this auto receptionist you can forward and answer customers anywhere and at anytime – on a cell phone, office phone or home phone.
An auto attendant completely eliminates your need to hire an office receptionist. It works 24 hours a day 7 days a week greeting and routing callers to the right person/department. In today’s time few businesses operate within strict time limits. So it is important to have somebody to answer and forward calls even after regular hours of business operations. This automated attendant is also perfect for this purpose. It can forward calls to your cell phone or to any other pre-defined phone number or to your voicemail box.
Complying with Corporate Standards
For mobile workers, an auto attendant is an important tool for maintaining the business’s corporate identity and complying with their corporate standards for business and security. No matter if you are answering customers on a cell phone, it is important that when a customer calls your business contact number, he should be professionally greeted and be presented with a list of interactive menu options. This is also important for your brand. When you use an auto receptionist you can be sure that you (and your employees) are sticking to the corporate standards, which otherwise would be difficult.
Easy to Use
An auto attendant is also quite easy to use. It is actually an important feature of a virtual phone system and is usually used along with a virtual phone. It does not need any software, installation or hardware. The message of an automated attendant can also be customized. You can edit or change it according to your need, business need or according to a particular season or festival.