Your Customers Can Connect to You With a Click of the Mouse

The world seems to be turning to the Internet more and more these days but yet customers still prefer calling a business when they have questions, as opposed to sending out emails and the like. While most businesses out there simply display their phone number on the ‘Contact Us’ page, you can make it simple for your prospects and customers to reach you by phone through your website. Just a click of the mouse and the call can get started.

iTeleCenter’s Click-to-Call feature can be embedded into your website, email newsletters,  online ads, or any other type of online document, such as a pdf file. Anywhere that a person could potentially click on a link, they can use this Click-to-Call feature.

How it Works

When a prospect or a customer is interested in what you have to offer, and they want to speak to you or one of your employees directly, they simply click their mouse on the  link that the specific HTML code embedded in your website, email, or other online document or form appears, then they will be directed to a pop-up window in which they would enter their phone number. iTeleCenter will then call them and you at the same time, connecting your customers and prospects to you with the simple click of a mouse.

This convenient feature accomplishes two major goals for you. First, your customers won’t have to worry about dialing the wrong number or forgetting the number once they hang  up and secondly, you incorporate the modern technology of the Internet with the convenience of a phone call.

Why Customers Prefer the Click-to-Call Feature

The more value you provide to your customers, the better you will perform when compared to your competition. Customers want to be able to connect with you in the easiest way possible; they’re not willing to jump through hoops anymore and the Click-to-Call feature is about as simple and seamless as possible.

Another major reason why customers prefer this feature is because, since iTeleCenter is the one calling them, the call won’t cost them anything at all. When you are seeking to add value to your interactions with your customers, this is one of the most effective ways to accomplish that.

Merging Your Platform

Ultimately, the world is turning more and more to the Internet to seek out new companies with which to conduct business, but people still want to feel as though they will be respected and receive positive customer service before they make a commitment to buy from that company. By integrating your phone number with your web presence, by making it as simple and seamless as possible, you are, in effect, informing your customers and prospective clients that your business is there to serve their needs in the best manner possible.

At the end of the day, customer service drives business and sales and when you offer your prospects the best options, you are going to see your bottom line get a boost. Isn’t that the best reason to use iTeleCenter’s Click-to-Call option?