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What Is a Virtual PBX?

A virtual PBX system (Private Branch Exchange) operates on the cloud. It means that the phone system uses VoIP (Voice over Internet Protocol) instead of traditional phone lines. Businesses can manage their communications using only smartphones and an internet connection.
Onsite hardware requires a major upfront investment that is expensive to maintain. A virtual PBX has all of the benefits of a traditional PBX— main greeting, employee and department extensions, conferencing, and more —without the expense and limitations. Transition to virtual PBX and manage your VoIP phone system without any hassles.

Get a Virtual PBX in 4 Easy Steps

Step -1

Choose a toll free, local, or vanity number from our large inventory.
Search a Toll Free and Local Phone Numbers

Step -2

Choose a plan that suits you. No long-term commitments. Cancel anytime.
Pricing and Plans

Step -3

Download our mobile apps (iOS/Android) or access iTeleCenter through any browser and have everything at your fingertips. Make and receive calls, texts, and more!

Step -4

We'll help you configure your settings and set up your Virtual PBX to work exactly the way you want!
Set up your Virtual Phone Number

Why Get a Virtual PBX?

Ditch Your Hardware

With the emergency of cloud technology, you can now run your business on your smartphone/desktop. Switching to a virtual PBX means you can overlook a considerable upfront investment, hardware, messy wires and manpower.

Lower Costs and Increase ROI

Virtual PBX systems are much cheaper than traditional phone systems. Unlike traditional on-premise phone systems, virtual PBX systems rely only on your internet connection. It could reduce your phone bill by up to 60%. Say goodbye to messy wires, bulky hardware, expensive line rentals and maintenance!

Stay Connected Anytime, Anywhere.

Get calls directly to your smartphone/tablet/computer and be accessible anytime, anywhere. Your virtual PBX greets the caller and transfers the call to the extensions of the employee, department or plays the unavailable greeting during closed hours. You have access to features that allow you/your team to log in, make and receive business calls and text messages anywhere on the go!

Extensive Additional Features

Unlike traditional phone systems, a virtual PBX is packed with tons of extra features that keep your business’ productivity high. Extensive features such as custom greetings, call forwarding, call conferencing, multiple extensions and voicemails, etc. Boost operational efficiency.

Hassle-Free Setup

Setting up a traditional phone system can be labor-intensive and time-consuming! With iTeleCenter, you can set up a virtual PBX for your business in minutes and expand your business at any point.

A Professional Phone System Built for Organizations of Any Size

With a virtual PBX from iTeleCenter, manage your business calls and texts seamlessly with these great features:

Custom Greeting

A custom greeting will answer all of your calls professionally. Give your small business a larger and more professional appearance.

Configurable Business Hours

Choose when you want to accept business calls. After hours, calls are forwarded to your professional business voicemail.


Make it easy for callers to reach the right person at your business.  Easily add department & employee extensions in seconds.

Call Queues

With call queues, multiple callers can be in a holding queue simultaneously and be automatically connected to the next available agent in that department or group. See in real-time how many callers are holding and access detailed reports that show agent calls, average call length, and more.

Call forwarding

Forward calls to any mobile phone or computer. Optionally, configure your virtual PBX to ring multiple devices at once to ensure you never miss an important call again!

Business Texting 

Business Texting allows you to conveniently send and receive text messages to your customer. Send unlimited text messages about appointments confirmations, updates, specials and so on.

Mobile and Desktop Apps

Download our mobile and desktop apps and handle business anywhere, anytime: office, home and on the road

Voicemail Transcription to Text

Save time and convert your voicemails to text so you can read them on your phone, laptop or tablet.

Frequently Asked Questions

  • How does a Virtual PBX work?

    A virtual PBX works by making use of a virtual switchboard phone system to forward incoming calls to numbers of your choice. You can also make outbound calls and send texts from your virtual number.

  • How much does a virtual PBX cost?

    Unlike traditional phone systems, virtual PBX systems are extremely affordable. We have affordable prices for start-ups and small businesses. Click here to view the plans.

  • What devices can I use iTeleCenter with?

    You can use iTeleCenter on any device you want — any smartphone, computer, or tablet.

  • Can my virtual PBX forward to multiple cell phones?

    Yes, you can set up your cloud PBX to greet and transfer calls to any combination of phones — smartphones, home phones, office phones, etc.

  • Can I port my current business number to a virtual PBX system?

    Of course! We would be glad to port your existing business number to iTeleCenter. Our concierge porting service will handle most of the steps for you.

  • What’s the difference between virtual PBX and traditional phone system?

    Traditional phone systems require a lot of upfront investment, physical space and time to setup. Virtual PBX systems on the other hand work, make use of the cloud so you can manage your business communications using your existing cell phone.

  • Do I need any hardware to use a virtual PBX?

    No, all you need to use a virtual PBX is a smartphone and an internet connection.

  • Does iTeleCenter have a free trial period?

    Yes! We offer a 14-day free trial. You can cancel anytime, no obligations! Click here to start a free trial.

  • Does your service require a minimum term commitment?

    No, you can cancel your service at any time. Contact us to cancel your service.

  • I have other questions. How can you help?

    If you have additional questions, we’re all ears!
    Click here to contact our support and sales team. 

Virtual PBX Trusted by Over 100,000 Businesses!

Here's what a few of them have to say.

Vern Pelzer, Jakel Media

"It's a great service, and I don't have to be stuck in the office to receive business calls."

Gina DeLong, Piranha Marketing, Inc.

"iTeleCenter is like an easy button for your business phone solutions."

Starting at $19.95/month

100% free for two weeks. Easy setup. No obligations.

Get Started