Retail Phone System for Business: Try Free for 14 Days

Retail VoIP phone system for businesses

Running a pop-up, managing an online store or taking to-go orders from home? Get an easy-to-use retail phone system in 5 minutes.

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Trusted by over 95,376 small businesses
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Support customers anywhere, anytime
Start in minutes
Setup a business phone line on your existing smartphone or computer.
Setup in minutes, add users, assign phone numbers, set routing rules and more in minutes.
Get started with iTeleCenter in minutes
Look more professional
Whether you're tied up with customers or it's after hours, with a virtual receptionist, callers get greeted with useful info like directions, store hours and other info.
Moreover, you can customize your menu options, for example: "Press 1 for customer service, press 2 for store hours and press 3 for order status"
virtual receptionist for businesses
Reduce resolution time
Create personalized ring groups or set up advanced calling routing to ensure callers are routed to the right agent or department.
business call forwarding service
Separate work and personal
Add a business line to your personal smartphone.
This way, you can make and receive business calls, texts, and stay in touch with clients, all without having to share your personal number.
Add a virtual business phone number to your smartphones
Keep your existing number
Already have a main business number?
No problem, bring it with you to iTeleCenter. We'll help you port over your existing numbers.
VoIP number porting
Reach customers faster with texting
Reach your customers from anywhere.
From online orders to order updates, make it easy to send and receive texts from customers from your work number.
business SMS messaging service
All the features you’ll ever need
Web + mobile apps
Business texting
Call forwarding
Phone extensions
Virtual receptionist
Conference calling
Phone menus
Call recording
Call transfer
See all features
Get going in minutes
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Pick your number
Choose from toll-free, local and vanity phone numbers or transfer your existing number.
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Select a plan
3 plans – choose one that works for you.
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Download our apps
Download our mobile apps or access through your web browser.
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Get started
Configure your settings and start making calls and text instantly.
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People are talking

Love the fact that I can use my business number on my personal cell phone. No need for a separate work phone anymore.
Alexy
Alex
Small business owner
For the price of a pizza, I have a dedicated business phone line on my smartphone where I can call, text, and collaborate with my customers and team on the go.
Frank
Frank
Hireify
I'm on the field almost 24/7 and with their texting and auto reply text feature, my prospective buyers can quickly learn more about properties that are in the market.
Alyssa
Irina
KW Realty
With iTeleCenter, everything is in one place - phone, fax, SMS, conferencing. Adding lines with company growth was easy as well.
chris jackson
L.Sim
Dale Sorensen
It was extremely easy to setup a business line and get started. The best part - no more dropped calls and their support team was really helpful.
Adam
Shawn
Complete Event Planning
Super fast and easy to get a 1-800 number and expand my business all over the US while sitting here in California.
Nick
Nick
ExpertHiring

Frequently asked questions

The best retail phone systems often use VoIP (Voice over Internet Protocol), which means they run over the internet instead of traditional phone lines.

They offer a bunch of cool features like the ability to direct your customers to the right department, send voicemail messages straight to email, and even let your employees answer calls from their phones or computers, no matter where they are. It's all about making sure customers get the help they need quickly and efficiently and making life easier for your staff too.

Yes!

VoIP is a real game changer for retailers. It's not just about cutting down on your phone bills. It's about making your whole operation run smoother.

Imagine connecting all your store(s) effortlessly, handling calls like a pro with features like voicemail-to email and being able to scale up or down easily without a fuss. Plus, you can manage your business from anywhere, not just stuck behind a counter or desk phone. So yes, VoIP is worth it for retailers looking to step up their game and deliver a better customer experience.

Test drive iTeleCenter today

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