What information do we collect?
We collect information from you when you place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter
your name, email address, mailing address, phone number, and/or credit card information.
We also capture and store the IP address from which you are placing an order.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your
To improve customer service (your information helps us to more effectively respond
to your customer service requests and support needs).
To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred,
or given to any other company for any reason whatsoever, without your consent, other
than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing may be used to send you information
and updates pertaining to your order, in addition to receiving occasional company
news, updates, related product, service, event information, etc.
Note: If you do not want COA Network to keep you up to date with COA Network news,
software updates and the latest information on products and services, contact CustomerCare@coanetwork.com and
ask to be removed from promotional emails.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal
information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into our
Database to be only accessed by those authorized with special access rights to our
systems, and are required to keep the information confidential.
After your initial transaction, your private information (including encrypted credit
card information) will be kept on file in order to process monthly fees.
Cookies, click through and pixel tags
COA Network’s website may use “cookies” and other technologies to help us understand
which parts of our websites are the most popular, where our visitors are going,
how much time is spent there and study traffic patterns on our website. This information
can include Internet Protocol (IP) addresses, browser type, Internet Service Provider
(ISP), operating system, date/time stamp, and referring/exit pages.
keep track of advertisements or who may have referred you to our site.
like Google to show our advertisements to visitors who recently visited our website.
You can delete cookies or disable them. You can also visit
www.google.com/settings/ads to set your Google ad preferences to avoid seeing
these remarketing advertisements.
If you prefer not to enable cookies, please check the help section of your preferred
internet browser for instructions on how you can disable cookies. Please note that
certain features of the COA Network website may not be available when cookies are
This information, which does not identify individual users, may be used to analyze
trends, to administer the site, to track users' movements around COA Network's sites
and to gather miscellaneous demographic information about our visitors as a whole.
While cookies may be used to display ads based on prior visits, COA Network will
not collect information to market directly to that person.
In some of our email messages we use a "click-through" url link to content on the
COA Network website. When customers click one of these url's, they pass through
our web servers before arriving at the destination. COA Network may track this click-through
data to help us measure interest in methods customers prefer to retrieve information
and messages. If you prefer not to be tracked simply avoid clicking text or graphic
links in the email.
COA Network may use pixel tags, which are tiny graphic images to tell us what parts
of our website customers have visited.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information. This does not include trusted third parties who assist
us in operating our website, conducting our business, or servicing you, so long
as those parties agree to keep this information confidential. We may also release
your information when we believe release is appropriate to comply with the law,
enforce our site policies, or protect ours or others rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other
parties for marketing, advertising, or other uses.
Please note that COA Network may be required by law or litigation to disclose your
personal information. COA Network’s internal policies call for the release of required
information in the cases of subpoena, court orders and order of local, state and
Third party links
Occasionally, at our discretion, we may include or offer third party products or
services on our website. These third party sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and activities
of these linked sites. Nonetheless, we seek to protect the integrity of our site
and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in
compliance with the California Online Privacy Protection Act. We therefore will
not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our services
("customers") may make any changes to their information at anytime by logging into
their back office and going to the 'Account Management' page.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection
Act); we do not knowingly collect any information from anyone under 13 years of
age. Our website, products and services are all directed to people who are at least
13 years old or older. If a child under 13 submits personal information to COA Network
and we learn that personal information is the information of a child under 13, we
will attempt to delete the information as soon as possible.
and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions establishing the use, disclaimers, and
limitations of liability governing the use of our products and services.
This policy was last modified on 8/28/2013
the information below.
10 Corporate Place South
Piscataway, New Jersey 08854