{"id":4273,"date":"2025-06-17T11:49:17","date_gmt":"2025-06-17T15:49:17","guid":{"rendered":"https:\/\/www.itelecenter.com\/blog\/?p=4273"},"modified":"2025-06-17T11:49:21","modified_gmt":"2025-06-17T15:49:21","slug":"grasshopper-pricing","status":"publish","type":"post","link":"https:\/\/www.itelecenter.com\/blog\/grasshopper-pricing","title":{"rendered":"Grasshopper pricing guide: Is it really worth it in 2025?"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>If you\u2019ve been looking for an <a href=\"https:\/\/www.itelecenter.com\/\">affordable business phone system<\/a>, chances are Grasshopper popped up on your radar.<\/p>\n\n\n\n<p>On the surface, it seems like a pretty decent choice &#8211; simple setup and a few flexible plans.<\/p>\n\n\n\n<p>But here\u2019s the thing: Grasshopper is one of the oldest systems out there &#8230; and it kinda shows.<\/p>\n\n\n\n<p>What most people don\u2019t realize right away is that it\u2019s not as straightforward (or budget-friendly) as it seems.<\/p>\n\n\n\n<p>Also, even though Grasshopper\u2019s virtual phone pricing might seem on par with other providers, its VoIP services are mostly limited to the US and Canada, which can be a dealbreaker if you\u2019re aiming for global reach.<\/p>\n\n\n\n<p>In this guide, we\u2019ll break down exactly what you\u2019re getting with each Grasshopper VOIP pricing plan, what it costs and what features you can (and can\u2019t) expect. We\u2019ll also be real about where it falls short, especially when it comes to modern business needs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"lets-talk-grasshopper-pricing-and-what-youre-actually-getting\"><strong>Let\u2019s talk Grasshopper Pricing: And what you\u2019re actually getting<\/strong><\/h2>\n\n\n\n<p>So you\u2019re checking out <a href=\"https:\/\/grasshopper.com\/\" target=\"_blank\" rel=\"noopener\">Grasshopper <\/a>and wondering,<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><em>\u201cIs this thing worth it?\u201d<\/em><\/strong><\/h4>\n\n\n\n<p>Fair question.<\/p>\n\n\n\n<p><a href=\"https:\/\/signup.grasshopper.com\/\" target=\"_blank\" rel=\"noopener\">Grasshopper VOIP pricing<\/a> might look simple, but once you dig in, it\u2019s a bit of a different story.<\/p>\n\n\n\n<p>Here\u2019s how the plans stack up:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>True Solo &#8211; $14\/month (if billed annually)<\/strong><\/h4>\n\n\n\n<p>Perfect for: One-person shows who want something basic<\/p>\n\n\n\n<p>You get:<\/p>\n\n\n\n<ul class=\"wp-block-list ITC-listitems\">\n<li>1 phone number<\/li>\n\n\n\n<li>1 extension<\/li>\n\n\n\n<li>1 user<\/li>\n\n\n\n<li>Access to mobile and desktop apps<\/li>\n\n\n\n<li>VoIP &amp; WiFi calling<\/li>\n\n\n\n<li>Voicemail transcription<\/li>\n\n\n\n<li>Custom greetings<\/li>\n\n\n\n<li>Instant response &amp; virtual fax<\/li>\n<\/ul>\n\n\n\n<p>What you don\u2019t get:<\/p>\n\n\n\n<ul class=\"wp-block-list ITC-listitems\">\n<li>No extra users<\/li>\n\n\n\n<li>No extra extensions<\/li>\n\n\n\n<li>No call transfers<\/li>\n\n\n\n<li>No shared inboxes or call transcriptions<\/li>\n\n\n\n<li>Texting is extra<\/li>\n<\/ul>\n\n\n\n<p>So yeah, it\u2019s minimal. Great if you just want a number and nothing fancy. But if you plan to grow, you\u2019ll outgrow this real quick.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Solo Plus &#8211; $25\/month (if billed annually)<\/strong><\/h4>\n\n\n\n<p>Perfect for: Small teams that need more flexibility (but not too much)<\/p>\n\n\n\n<p>You get:<\/p>\n\n\n\n<ul class=\"wp-block-list ITC-listitems\">\n<li>Everything in True Solo<\/li>\n\n\n\n<li>Unlimited users<\/li>\n\n\n\n<li>3 extensions<\/li>\n\n\n\n<li>Call transfers<\/li>\n\n\n\n<li>Simultaneous call handling (hello, call forwarding tree!)<\/li>\n<\/ul>\n\n\n\n<p>What\u2019s still missing:<\/p>\n\n\n\n<ul class=\"wp-block-list ITC-listitems\">\n<li>Only 3 extensions (extra ones cost $5\/mo each)<\/li>\n\n\n\n<li>No next-level features like CRM integrations, shared numbers or AI-powered anything<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Small Business &#8211; $55\/month (if billed annually)<\/strong><\/h4>\n\n\n\n<p>Perfect for: Teams who want more numbers and extensions.<\/p>\n\n\n\n<p>You get:<\/p>\n\n\n\n<ul class=\"wp-block-list ITC-listitems\">\n<li>Everything from Solo Plus<\/li>\n\n\n\n<li>4 business numbers<\/li>\n\n\n\n<li>Unlimited extensions<\/li>\n<\/ul>\n\n\n\n<p>Still kind-a MIA:<\/p>\n\n\n\n<ul class=\"wp-block-list ITC-listitems\">\n<li>Any advanced business features (think call routing rules, shared inboxes, app integrations or international calling)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>A quick reality check<\/strong><\/h3>\n\n\n\n<p>No matter which Grasshopper phone pricing plan you choose, you\u2019re still looking at extra fees for:<\/p>\n\n\n\n<ul class=\"wp-block-list ITC-listitems\">\n<li>Additional phone numbers ($9\/mo)<\/li>\n\n\n\n<li>Extra extensions (on Solo Plus, $5\/mo)<\/li>\n\n\n\n<li>Text messaging setup ($19 one-time + $1.50\/mo ongoing)<\/li>\n<\/ul>\n\n\n\n<p>Grasshopper\u2019s pricing sounds affordable until you start adding up the extras. And if your team grows or you need real integrations and smarter tools, you\u2019ll quickly find yourself looking for something more flexible.<\/p>\n\n\n\n<p>Need a Grasshopper alternative that grows with your business? There are better, smarter tools out there. (like <a href=\"https:\/\/www.itelecenter.com\/\">iTeleCenter<\/a>)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"things-to-know-before-you-go-all-in-on-grasshopper\"><strong>Things to know before you go all-in on Grasshopper<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.itelecenter.com\/blog\/wp-content\/uploads\/2025\/06\/GrasshopperphonesystempricingBanner.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"523\" src=\"https:\/\/www.itelecenter.com\/blog\/wp-content\/uploads\/2025\/06\/GrasshopperphonesystempricingBanner-1024x523.png\" alt=\"Grasshopper phone system pricing\" class=\"wp-image-4290\" srcset=\"https:\/\/www.itelecenter.com\/blog\/wp-content\/uploads\/2025\/06\/GrasshopperphonesystempricingBanner-1024x523.png 1024w, https:\/\/www.itelecenter.com\/blog\/wp-content\/uploads\/2025\/06\/GrasshopperphonesystempricingBanner-300x153.png 300w, https:\/\/www.itelecenter.com\/blog\/wp-content\/uploads\/2025\/06\/GrasshopperphonesystempricingBanner-768x393.png 768w, https:\/\/www.itelecenter.com\/blog\/wp-content\/uploads\/2025\/06\/GrasshopperphonesystempricingBanner.png 1350w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>Thinking of signing up for Grasshopper as your business phone system?<\/p>\n\n\n\n<p>Before you hit that \u201cBuy Now\u201d button, here are a few reasons why Grasshopper might not be the best fit for some businesses.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. UI feels like a blast from the past<\/strong><\/h3>\n\n\n\n<p>The Grasshopper interface? Let\u2019s just say it hasn\u2019t aged like fine wine. It\u2019s been around for a while, and it looks like it.<\/p>\n\n\n\n<p>Navigating the dashboard feels more like deciphering something rather than running a business.<\/p>\n\n\n\n<p>And when you do finally get the hang of it? Get ready for buggy behavior, dropped calls and app crashes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. You get the basics\u2026 and not much else<\/strong><\/h3>\n\n\n\n<p>If you\u2019re just starting out, a simple phone plan can do the job. But as your business grows, you\u2019re going to need a few more things.<\/p>\n\n\n\n<p>Need to automate replies, send quick text snippet or handle a flood of incoming calls without losing your mind? Yeah, not happening here.<\/p>\n\n\n\n<p>By the time your team\u2019s overwhelmed and stuck in a bottleneck, switching platforms is gonna feel like a big pain.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Coaching your team? Good luck with that<\/strong><\/h3>\n\n\n\n<p>Sure, Grasshopper lets you record calls if you\u2019re on the right plan.<\/p>\n\n\n\n<p>But those recordings vanish after 30 days. And if you\u2019re trying to coach someone or flag a specific part of a convo? There\u2019s no call transcription to help you out. You\u2019ll have to scrub through the entire recording like it\u2019s a podcast.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. One text inbox to rule them all&#8230; literally<\/strong><\/h3>\n\n\n\n<p>All incoming texts go to one team member. Just one. There\u2019s no smart routing or splitting things up evenly. That person becomes the designated \u201ctext handler\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Texting is\u2026 limited, to say the least<\/strong><\/h3>\n\n\n\n<p>Need to text international customers? Or send a quick photo, doc or video?<\/p>\n\n\n\n<p>With Grasshopper, the answer might be: \u201cSorry, can\u2019t do\u201d<\/p>\n\n\n\n<p>Here\u2019s a quick rundown:<\/p>\n\n\n\n<ul class=\"wp-block-list ITC-listitems\">\n<li>You can\u2019t text internationally.<\/li>\n\n\n\n<li>You can\u2019t send MMS to Canadian numbers using toll-free lines.<\/li>\n\n\n\n<li>You can\u2019t group text unless you\u2019re using a local number.<\/li>\n<\/ul>\n\n\n\n<p>So, unless your customer base is 100% local and only wants to text in black-and-white emojis\u2026 things could get slightly messy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"feature-comparison\"><strong>Feature comparison<\/strong><\/h2>\n\n\n\n<p>See how iTeleCenter stacks up against Grasshopper<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Features<\/strong><\/th><th><strong>iTeleCenter<\/strong><\/th><th><strong>Grasshopper<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Plans start at<\/td><td>$19.95\/mo<\/td><td>$18\/mo<\/td><\/tr><tr><td>Free local or toll-free number<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Unlimited calling<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Call forwarding<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>SMS &amp; MMS text messaging<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Business voicemail<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Voicemail to text<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Set business hours<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Virtual receptionist<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Phone extensions<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Conference calling<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Call recording<\/td><td>&#x2705;<\/td><td>&#x274c;<\/td><\/tr><tr><td>Free trial<\/td><td>14-days<\/td><td>7-days<\/td><\/tr><tr><td>Additional phone numbers<\/td><td>$5 per number<\/td><td>$10 per number<\/td><\/tr><tr><td>Virtual fax<\/td><td>&#x2705;<\/td><td>Only inbound<\/td><\/tr><tr><td>Professional custom phone greeting recording*<\/td><td>&#x2705;<\/td><td>$75\/order<\/td><\/tr><tr><td>SMS keywords<\/td><td>&#x2705;<\/td><td>&#x274c;<\/td><\/tr><tr><td>Phone number porting<\/td><td>Free<\/td><td>Free<\/td><\/tr><tr><td>VoIP + Wi-Fi calling<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Auto reply by text<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Call analytics<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Mobile apps (iOS &amp; Android)<\/td><td>&#x2705;<\/td><td>&#x2705;<\/td><\/tr><tr><td>Web-app<\/td><td>&#x2705;<\/td><td>&#x274c;<\/td><\/tr><tr><td>Dedicated onboarding and support<\/td><td>&#x2705;<\/td><td>&#x274c;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"i-tele-center-the-grasshopper-alternative-built-to-actually-grow-with-you\"><strong>iTeleCenter: The Grasshopper alternative built to actually grow with you<\/strong><\/h2>\n\n\n\n<p>If you\u2019re just getting started, Grasshopper might feel like a decent fit. It gives you a number, an app and the basics. But once your business starts picking up steam, the cracks start to show &#8211; limited features, extra fees and a system that just doesn\u2019t scale with your needs.<\/p>\n\n\n\n<p>That\u2019s exactly why thousands of growing businesses switch to <a href=\"https:\/\/www.itelecenter.com\/\">iTeleCenter<\/a>.<\/p>\n\n\n\n<p>With iTeleCenter, you get:<\/p>\n\n\n\n<ul class=\"wp-block-list ITC-listitems\">\n<li>A new local \/ toll free number (or keep your current number!)<\/li>\n\n\n\n<li>Smart features like auto-replies, call forwarding, call recording, virtual receptionist and 30+ other features<\/li>\n\n\n\n<li>Transparent pricing (no weird fees for texting or extensions)<\/li>\n<\/ul>\n\n\n\n<p>Plus, you can use iTeleCenter on desktop, mobile or web &#8211; so your team can stay connected from anywhere.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.itelecenter.com\/Pricing-and-Plans.aspx\">Try it free for 14 days<\/a>.<\/p>\n\n\n\n<p>You\u2019ll see the difference before your trial even ends.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"frequently-asked-questions\"><strong>Frequently asked questions<\/strong><\/h2>\n\n\n<style>#sp-ea-4321 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-4321.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-4321.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-4321.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-4321.sp-easy-accordion>.sp-ea-single {background: #ffffff;}#sp-ea-4321.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: right; color: #444;font-size: 16px;}#sp-ea-4321.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon {margin-right: 0;}<\/style><div id=\"sp_easy_accordion-1750173010\"><div id=\"sp-ea-4321\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43210\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43210\" aria-controls=\"collapse43210\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> So, how much does Grasshopper actually cost?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse43210\" data-parent=\"#sp-ea-4321\" role=\"region\" aria-labelledby=\"ea-header-43210\"> <div class=\"ea-body\"><p>Well, the starting plan, True Solo, is $14 per month, and it gets you one user, one phone number, and one extension. It\u2019s a pretty basic setup if you\u2019re just starting out.<\/p><p>But if you need more flexibility, you\u2019ll need to upgrade to the Solo Plus plan, which is $25 per month.<\/p><p>Then, there\u2019s the Small Business plan at $55 per month, which unlocks unlimited extensions, perfect if your team is growing fast. But if you need more phone numbers, they\u2019ll cost you an extra $9 per month each.<\/p><p>So, while the prices start off looking pretty simple, things can add up quickly if you need more numbers, extensions or other features.<\/p><p>&nbsp;<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43211\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43211\" aria-controls=\"collapse43211\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does Grasshopper use VoIP?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse43211\" data-parent=\"#sp-ea-4321\" role=\"region\" aria-labelledby=\"ea-header-43211\"> <div class=\"ea-body\"><p>Grasshopper lets you enable WiFi calling, so you can make and receive calls over the internet. But here\u2019s the catch: it\u2019s not a true, standalone VoIP system. You still need an existing phone service (like your mobile carrier) because Grasshopper mostly works by forwarding calls and texts to your personal number.<\/p><p>So while it uses some VoIP-like features, it\u2019s more of a call forwarding system than a full VoIP platform. If you\u2019re looking for a 100% internet-based phone system where you don\u2019t rely on your mobile provider, Grasshopper might not check that box.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Table of Contents<\/h2><nav><ul><li><a href=\"#lets-talk-grasshopper-pricing-and-what-youre-actually-getting\">Let\u2019s talk Grasshopper Pricing: And what you\u2019re actually getting<\/a><\/li><li><a href=\"#things-to-know-before-you-go-all-in-on-grasshopper\">Things to know before you go all-in on Grasshopper<\/a><\/li><li><a href=\"#feature-comparison\">Feature comparison<\/a><\/li><li><a href=\"#i-tele-center-the-grasshopper-alternative-built-to-actually-grow-with-you\">iTeleCenter: The Grasshopper alternative built to actually grow with you<\/a><\/li><li><a href=\"#frequently-asked-questions\">Frequently asked questions<\/a><\/li><\/ul><\/nav><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve been looking for an affordable business phone system, chances are Grasshopper popped up on your radar. On the surface, it seems like a pretty decent choice &#8211; simple setup and a few flexible plans. But here\u2019s the thing: Grasshopper is one of the oldest systems out there &#8230; and it kinda shows. What [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":4323,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-container-style":"default","site-container-layout":"default","site-sidebar-layout":"default","site-transparent-header":"default","disable-article-header":"default","disable-site-header":"default","disable-site-footer":"default","disable-content-area-spacing":"default","footnotes":""},"categories":[105],"tags":[],"class_list":["post-4273","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/www.itelecenter.com\/blog\/wp-json\/wp\/v2\/posts\/4273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itelecenter.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.itelecenter.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.itelecenter.com\/blog\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itelecenter.com\/blog\/wp-json\/wp\/v2\/comments?post=4273"}],"version-history":[{"count":46,"href":"https:\/\/www.itelecenter.com\/blog\/wp-json\/wp\/v2\/posts\/4273\/revisions"}],"predecessor-version":[{"id":4325,"href":"https:\/\/www.itelecenter.com\/blog\/wp-json\/wp\/v2\/posts\/4273\/revisions\/4325"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.itelecenter.com\/blog\/wp-json\/wp\/v2\/media\/4323"}],"wp:attachment":[{"href":"https:\/\/www.itelecenter.com\/blog\/wp-json\/wp\/v2\/media?parent=4273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.itelecenter.com\/blog\/wp-json\/wp\/v2\/categories?post=4273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.itelecenter.com\/blog\/wp-json\/wp\/v2\/tags?post=4273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}