If you’ve recently opened a business, whether from home or from a bricks-and-mortar shop, and you’re wondering why you aren’t getting the phone calls you expected, there could be a number of reasons. If you want to get your phones ringing, one of the best things you can do is choose a toll free number. Listed here are three reasons why these numbers will generate more business.
#1 – It’s the Professional Thing to Do
Imagine for a minute that you are an everyday consumer who is interested in purchasing a new window air conditioner. You want to make sure that your purchase comes from a reputable company and one that is going to provide you with outstanding service from start to finish. Now imagine that you are picking up the phone book or opening up your favorite online directory and typing in “air conditioners”. Who are you more likely to call: the business with a local number or the one with a nice, neat number like 1-800-KEEPCOOL? If you chose the latter, then you are among the 70% of consumers who call toll free numbers rather than local ones because of the implied professionalism.
#2 – Make Your Month-Old Business Seem Established
People start up their businesses in all sorts of different ways. While some folks dive right in and rent an office or workspace, others get started in their basements or from desks in their bedrooms. There’s certainly nothing wrong with working from your desk or your bedroom, but do you really want your customers to know that? Not really. Toll free numbers are not only professional, but they also give consumers the impression that you are an established business – even if you’re shoving aside Barbie dolls so you can share your kids’ playroom space or folding your clothes while discussing a business deal.
#3 – Free Is Better!
At this point, you’re probably wondering who in the world still pays for long distance calls. After all, in today’s day and age, most of us have mobile phones that aren’t associated with long distance charges. The people who do still utilize landlines often have unlimited packages or VoIP services that allow them as many calls as they’d like to anywhere in the country. While this is often the case, people over 25 can still remember a time when long distance calls cost upwards of $0.05 a minute so they ticked off the minutes and hurried off of the phone as quickly as possible. Most people, and that generation, especially, are more likely to call a toll free number than dial long distance.
As you can see, there are plenty of advantages associated with toll free numbers and if you’re still using a local number with a local area code, then you’re missing out. Making the switch isn’t difficult, and that one number can be used to connect you to your company, your customers and your employees wherever you go. Whether you work from home indefinitely or opt for a bricks-and-mortar establishment, your customers will never need to know.