If you’ve ever been plagued by the disconnection of an 800 number, you’ve likely felt the frustration associated with trying to get it back. Some providers will only give you about a week to do so, and if you fail to do it in that time, it’s lost forever. Of course, there are better ways to go about doing things, and that’s why we here at iTeleCenter work so hard to make our virtual services consumer-friendly.
Don’t Pay Too Much
First and foremost, you’ll want to consider where you got your 800 number. If you purchased it from your landline service provider several years ago, then there are a few things you might be surprised to learn. First of all, there’s a very good chance that you’re overpaying for that service, especially if it’s a second-line service with a separate access fee. In that case, you’re going to pay a per-minute rate on top of your service fee for each call you accept. The same can be said with virtual products, but there are some serious differences. Namely, you won’t need a second line to make it work – all you have to do is link your number with an existing telephone line – mobile or otherwise – and you’re all set to go.
When you get an 800 number from iTeleCenter, you’re paying for your access to that number. You can choose one that starts with 800 or another toll free prefix, or you can choose a vanity number that is yet another form of advertisement for your products, services, business name or niche. Should you ever decide to switch providers in the future, you can take either of these number types with you without any kind of hassle. Many landline and virtual service providers tend to give their customers a hard time about taking their phone numbers with them, and this can be frustrating. With iTeleCenter, you can request to have your number ported out with no trouble at all.
Avoiding the Worst Case Scenario
Imagine, if you will, what might happen if you want to switch providers for whatever reason and you are unable to take your 800 number with you. Think of all of the flyers, business cards, website ads and more that you’ll have to change. That not only takes a big chunk of money out of your pocket, but it also causes you to lose credibility with your customers. This is particularly true if you have a catchy vanity number and your prior customers are getting disconnect messages; they’ll think you’ve gone out of business altogether. Fortunately, you can avoid all of this by choosing a company from the very first moment that offers you complete portability in your telephone number.
There are certainly a lot of virtual telephone service providers out there from which you can choose, but it’s important to keep in mind that they don’t all treat their customers the same way. It is always the goal of iTeleCenter to ensure that the customers’ needs are first – even if they need to leave the company and take their 800 number with them.