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What Is a VoIP Phone Service?

VoIP (Voice over Internet Protocol) refers to the technology that allows businesses to make and receive phone calls over the internet. Aside from voice calls, you also get extensions,business texting, and advanced call management features that can help your organization communicate better.
Unlike traditional phone services, VoIP phone service is hosted in the cloud and requires no extra hardware. All you need is a reliable internet connection to access your business phone system.

Get a VoIP Phone Service in 4 Easy Steps

Step -1

Choose a toll free, local, or vanity number from our large inventory.
Search a Toll Free and Local Phone Numbers

Step -2

Choose a plan that suits you. No long-term commitments. Cancel anytime.
Pricing and Plans

Step -3

Download our mobile apps (iOS/Android) or access iTeleCenter through any browser and have everything at your fingertips. Make and receive calls, texts, and more!

Step -4

We'll help you configure your settings and set up your VoIP phone service to work exactly the way you want!
Set up your VoIP Phone Service

Why Get a VoIP Phone Service?

Work from Anywhere 

Work remotely and never miss a phone call! Since VoIP phone service is not directly tied to a specific phone, you and your team can essentially work from anywhere.

Ditch Your Hardware

With the emergence of cloud technology, you can now run your business on your smartphone/desktop. Switching to a VoIP phone service means you can overlook a considerable upfront investment, hardware, messy wires and manpower.

Easily Scalable

With VoIP phone service, you can easily scale up — or down — as the need arises. You can add new employees anytime you want. Instantly add extensions for new employees and departments, therefore simplifying the process of expansion. Handle unlimited incoming calls without any busy signals.

Lower Costs and Increase ROI

Unlike traditional on-premise phone systems, VoIP phone service relies only on your internet connection. Say goodbye to messy wires, bulky hardware, expensive line rentals and maintenance!

Extensive Additional Features

Unlike traditional phone systems, a VoIP phone service comes with tons of extra features that keep your business’ productivity high. Extensive features such as custom greetings, call forwarding, call conferencing, multiple extensions and voicemails, etc. boost operational efficiency.

A Professional Phone System Built for Organizations of Any Size

With VoIP phone service from iTeleCenter, manage your business calls and texts seamlessly with these great features:

Custom Greeting

A custom greeting will answer all of your calls professionally. Give your small business a larger and more professional appearance.

Configurable Business Hours

Choose when you want to accept business calls. After hours, calls are forwarded to your professional business voicemail.

Extensions

Make it easy for callers to reach the right person at your business.  Easily add department & employee extensions in seconds.

Call Queues

With call queues, multiple callers can be in a holding queue simultaneously and be automatically connected to the next available agent in that department or group. See in real-time how many callers are holding and access detailed reports that show agent calls, average call length, and more.

Call forwarding

Forward calls to any mobile phone or computer. Optionally, configure your VoIP phone service to ring multiple devices at once to ensure you never miss an important call again!

Business Texting 

Business Texting allows you to conveniently send and receive text messages to your customer. Send unlimited text messages about appointments confirmations, updates, specials and so on.

Mobile and Desktop Apps

Download our mobile and desktop apps and handle business anywhere, anytime: office, home and on the road

Voicemail Transcription to Text

Save time and convert your voicemails to text so you can read them on your phone, laptop or tablet.

Frequently Asked Questions

  • What is the best VoIP phone service?

    Being the best VoIP phone service provider means providing the best communications experience possible. It's all about efficiently streamlining and automating the customer journey.  

    As an industry leader in unified communications, iTeleCenter provides seamless cloud communications to its users. With VoIP phone service from iTeleCenter, users can call, fax, live chat, text and host meetings from one unified platform.

  • What’s the difference between VoIP and traditional phone system?

    Traditional phone systems require a lot of upfront investment, physical space and time to setup. VoIP phone service on the other hand, make use of the cloud so you and your team can manage your business communications using your existing cell phone.

  • What devices can I use iTeleCenter with?

    You can use iTeleCenter on any device you want — any smartphone, computer, or tablet.

  • Can my VoIP phone service forward call to multiple cell phones?

    Yes, you can set up your VoIP phone service to greet and transfer calls to any combination of phones — smartphones, home phones, office phones, etc.

  • Can I port my current business number to a VoIP phone service?

    Of course! We would be glad to port your existing business number to iTeleCenter. Our concierge porting service will handle most of the steps for you.

  • How much does a VoIP phone service cost?

    It varies as per the plan you opt for. Click here to view the plans.

  • Do I need any hardware to use a VoIP?

    No, all you need to use a VoIP phone service is a smartphone and an internet connection. 

  • Does iTeleCenter have a free trial period?

    Yes! We offer a 14-day free trial. You can cancel anytime, no obligations!
    Click here to start a free trial.

  • Does your service require a minimum term commitment?

    No, you can cancel your service at any time. Contact us to cancel your service.

  • I have other questions. How can you help?

    If you have additional questions, we’re all ears!
    Click here to contact our support and sales team. 

VoIP Phone Service Trusted by Over 100,000 Businesses!

Here's what a few of them have to say.

Vern Pelzer, Jakel Media

"It's a great service, and I don't have to be stuck in the office to receive business calls."

Gina DeLong, Piranha Marketing, Inc.

"iTeleCenter is like an easy button for your business phone solutions."

Starting at $19.95/month

100% free for two weeks. Easy setup. No obligations.

Get Started