Get an Affordable Virtual PBX Service for Your Business
A Virtual PBX is a virtual phone system
that works with your existing phones and phone lines and is accessible from anywhere.
It is ‘virtual’ because there is no hardware or software to install and the calls
are handled by the hosted service. The call forwarding
feature forwards the call to the recipient’s cell phone or landline.
The Virtual PBX allows you to advertise one phone number – it can be a local or
toll free number – and calls to that number
are forwarded to any office, residential or cell phone number. You can also assign
Virtual PBX extensions to each department or employee in your company. Each of these
extensions will also forward calls to any office, residential or cell phone number.
Your calls are always answered by the system – there is never a busy signal! Calls
are answered promptly and professionally. An Auto Attendant answers your calls,
plays your greeting, and routes your callers to the proper department or employee.
Simply set up extensions for your employees/departments and record a greeting that
instructs your callers to “Press 1 for Sales, 2 for Customer Service…” or whatever
options fit your business. Extensions can also be set up with recorded information
with business hours, directions, and even product or service information.
In the event that a forwarded call cannot be answered, the caller is prompted to
leave a message. The person the caller intended to reach can be notified via phone,
email and/or text message that they have a new message.
You can customize your greetings to match when your business is open or closed.
After hours your callers will be prompted to leave a voicemail message.