About iTeleCenter

iTeleCenter is one of the earliest players in the market, started way back in 1992. When cell phones never existed, and there were only answering machines, iTeleCenter was the first company to offer subscription voicemail service.

About eVoice

Launched in 2000, eVoice is a communications services company offering a variety of voice, email and fax services. eVoice is mostly marketed towards entrepreneurs and small businesses so that they have the flexibility to manage their communications on the go.

⚖️ iTeleCenter VS eVoice

We've put together a table that offers you a quick breakdown of pricing and features for both iTeleCenter and eVoice.

eVoice
Plans
  • Basic - $19.95
  • Pro - $39.95
  • Grow - $99.95
*Prices subject to change
  • $12.99/user/mo
  • $29.995/user/mo
  • $29.99/user/mo
  • $29.99/user/mo
*If paid annually. Prices are higher If paid monthly.
Product info
iTeleCenter is a top-rated virtual phone system with 50+ features built for small businesses.
eVoice is a cloud-based solution and virtual phone system provider for small and medium sized businesses.
Features
  • Call forwarding
  • Business texting
  • Call transfer
  • Call screen and announce
  • Follow‐me find‐me
  • Do not disturb mode
  • Call blocking
  • Manage by phone or online
  • Unlimited call capacity
  • Virtual phone system
  • Programmable extensions
  • Detailed call reports
  • Online inbox
  • Call‐capture
  • Message taking extensions
  • Recorded hotline extensions
  • Ad tracker
  • Auto attendant
  • Voice studio recording Service
  • On-hold music / Custom message
  • Dial‐by‐name directory
  • After hours mode
  • Call recording
  • iPhone App | Android app
  • Q&A extensions
  • Unblockable caller ID
  • Multiple voice mailboxes
  • New message alerts
  • Missed call notifications
  • Voicemail to email
  • Read your voicemail
  • Outlook integration
  • Send fax online
  • Receive fax online
  • Co-op advertising
  • Automatic call distribution
  • Conference calling
  • Auto attendant
  • Call notifications
  • Call scheduling
  • Dial-by-name directory
  • Direct dial numbers
  • Extensions
  • Sequential ring
  • Simultaneous ring
  • Advanced reports
  • Call logs
  • Click to call
  • Conference calling
  • Do not disturb
  • Online Faxing
  • Outbound calling
  • Second phone line
  • Texting
  • Virtual PBX phone system
  • Web conferencing
  • After hours greeting
  • Call blocking
  • Call forwarding
  • Call queuing
  • Call routing
  • Call transfer
  • Call screening
  • Caller ID
  • Call recording
  • Hold music
  • International forwarding
  • iOS and android mobile
  • Voicemail
  • Voicemail to email & text
Customer Support
Phone, live support, ticket, training
*Concierge setup of your account at no charge!
Phone, online support, knowledge base
Types of Customers
Entrepreneurs | Small businesses | Medium sized- businesses | Freelancers
Small business | Medium Business | Freelancers
OS Supported
Windows, Mac, Android, iOS
Web-based, Android, iOS

🔮 Top-of-the-line features

With iTeleCenter, you get a suite of features and functionalities that make your business communications smooth sailing.
Call forwarding
Call recording
Business texting
VoIP/Wi-Fi calling
Conference calling
Call reporting
Phone extensions
Online faxing
Unlimited calls
Business voicemail
Call blocking
On-hold music

✨ #1 Alternative to eVoice - iTeleCenter

Up and running in minutes

With iTeleCenter, you can get a cloud-based phone system in literally 5 minutes! What’s more? iTeleCenter offers free concierge service - support specialist will configure your system for you and have you up and running in no time.

Ease of use

iTeleCenter interface, both web and mobile app, has been designed for the simplest, most intuitive use and configuration. We listened to you, our subscribers, and made the interface convenient for you, based on your requests. eVoice’s interface is good, but it could be a bit intuitive.

40 million toll-free, local and vanity numbers

With iTeleCenter, browse and find the perfect number for your business from the largest inventory of phone numbers in the US. Over 40 million numbers for sale.

Need help choosing a number? Click here to get in touch with our support team.

Affordable pricing

iTeleCenter provides plans that are perfect for anyone running a small to medium-sized business. iTeleCenter Basic, which is the base-level plan, costs $19.95 per month. The Pro and Grow plans are also very inexpensive — costing $39.95 and $99.95/month respectively.

Designed specifically for entrepreneurs and small businesses

ITeleCenter and eVoice are built for entrepreneurs, small-midsized businesses. eVoice pricing is on the higher side when paid monthly and also charges per user.

Right from pricing, key features such as business texting, phone extensions, VOIP calling, call forwarding, voicemail transcription, etc., iTeleCenter has built everything keeping small businesses in mind.

Customer support

iTeleCenter's customer service is the most powerful competitive differentiator. Our support chats and phone lines are staffed by knowledgeable, human professionals who will understand your specific questions and needs and provide a solution to your specific request.

eVoice, on the other hand, doesn’t offer ticket and training. From what we have heard, their customer support representatives weren’t knowledgeable, and they don’t always respond to issues.

👌 A couple of other things …

Free professional studio recording
Want to answer incoming calls professionally? Custom phone greeting can give your business a professional appearance. iTeleCenter will have your custom greeting recorded by the voice studio at no charge. eVoice charges start at $25 and go up depending on the number of words.
Call forwarding
Configure your number to ring multiple devices at once to ensure you never miss an important call again! Drastically reduce the on-hold time for your callers, resulting in greater completion and conversion rates. You choose whether you want iTeleCenter to try reaching you on your forwarding numbers one at a time or ring them all at once and connect the caller to the first line that answers.
iTeleCenter does not charge you for this feature. With iTeleCenter and eVoice, you can simultaneously ring up to 5 numbers at once.
Free trial

Only iTeleCenter offers a 14-day free trial whereas eVoice does not provide a free trial. You will have to sign up and choose a plan If you want to try their service.

SMS keywords
iTeleCenter is the first virtual phone system provider to introduce this feature. No one else offers this feature in the market.
An SMS keyword is a word or phrase that your customers can text to a 10-digit number. Create a list of codes for your number that will auto-text back a message to the person who texts the code to your number.
You can leverage SMS keyword in a number of ways. For instance, you can invite your customers and prospects to text a keyword to:
  • Receive a coupon code for your product or service
  • Get notifications of upcoming events
  • Enter into a giveaway or contest, etc.
Portability
Have an existing business phone number and want to port? iTeleCenter gets it done with 3-5 days whereas, with eVoice, it can take at least 7-10 and up to 4 weeks to get your old number connected to your eVoice account. Too long a wait? Yes, we’re listening.

😕 Is eVoice good?

Pros Cons
  • Good for small businesses
  • Customizable options
  • Wide range of features
  • Charges per user
  • Customer support is below average
  • Too many add on charges

✌️ Takeaway

Stacking up the data, as a small business owner, you must be looking for a virtual phone system that suits your budget, offers extensive features, great call quality, and outstanding customer support – iTeleCenter checks all the boxes. They’ve got a 14-day free trial as well. Try iTeleCenter for free now!

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