About iTeleCenter

iTeleCenter is one of the earliest players in the market, started way back in 1992. When cell phones never existed, and there were only answering machines, iTeleCenter was the first company to offer subscription voicemail service.

About Talkroute

Talkroute is relatively new in the market. Founded in 2013, Talkroute quickly became a well-known player in the market. Mostly caters to small and medium-sized businesses. They also offer local, toll-free options and vanity numbers.

⚖️ iTeleCenter VS Talkroute

We've put together a table that offers you a quick breakdown of pricing and features for both iTeleCenter and Talkroute.

  • Basic - $19.95
  • Pro - $39.95
  • Grow - $99.95
*Prices subject to change
  • Basic - $19/user/mo
  • Plus - $39/user/mo
  • Grow - $59/user/mo
  • Enterprise - $99/user/mo
*Prices subject to change
Product info
iTeleCenter is a top-rated virtual phone system with 50+ features built for small businesses.
Talkroute is cloud-hosted virtual phone system provider that caters to entrepreneurs, SME's and Enterprises.
  • Call forwarding
  • Business texting
  • Call transfer
  • Call screen and announce
  • Follow‐me find‐me
  • Do not disturb mode
  • Call blocking
  • Manage by phone or online
  • Unlimited call capacity
  • Virtual phone system
  • Programmable extensions
  • Detailed call reports
  • Online inbox
  • Call‐capture
  • Message taking extensions
  • Recorded hotline extensions
  • Ad tracker
  • Auto attendant
  • Voice studio recording Service
  • On-hold music / Custom message
  • Dial‐by‐name directory
  • After hours mode
  • Call recording
  • iPhone App | Android app
  • Q&A extensions
  • Unblockable caller ID
  • Multiple voice Mailboxes
  • New message alerts
  • Missed call Notifications
  • Voicemail to email
  • Read your voicemail
  • Outlook integration
  • Send fax online
  • Receive fax online
  • Co-op advertising
  • Automatic call distribution
  • Conference calling
  • Access controls/permissions
  • Call recording
  • Call routing
  • Call transfer
  • Call logging
  • Record & playback
  • File transfer
  • Business SMS
  • Voice studio
  • Call stacking
  • Virtual phone system
  • Call blocking
  • Call history
  • Caller ID
  • After hours mode
  • Music on-hold
  • Interactive voice response (IVR)
  • Auto-dialer
  • Reporting/analytics
  • Softphone
  • Virtual extensions
  • Ring groups
  • Voicemail transcription
  • Voicemail-to-email
Customer Support
Phone, live support, ticket, training
*Concierge setup of your account at no charge!
Phone, online support, knowledge base
Types of Customers
Entrepreneurs | Small businesses | Medium sized- businesses | Freelancers
Small business | Medium business | Freelancers | Enterprises
OS Supported
Windows, Mac, Android, iOS
MacOS, Windows, Linux, iOS, Android

🔮 Top-of-the-line features

With iTeleCenter, you get a suite of features and functionalities that make your business communications smooth sailing.
Call forwarding
Call recording
Business texting
VoIP/Wi-Fi calling
Conference calling
Call reporting
Phone extensions
Online faxing
Unlimited calls
Business voicemail
Call blocking
On-hold music

✨ #1 Alternative to Talkroute - iTeleCenter

Up and running in minutes

With iTeleCenter, you can get a cloud-based phone system in literally 5 minutes! What’s more? iTeleCenter offers free concierge service - support specialist will configure your system for you and have you up and running in no time.

Ease of use

iTeleCenter interface, both web and mobile app, has been designed for the simplest, most intuitive use and configuration. We listened to you, our subscribers, and made the interface convenient for you, based on your requests.

40 million toll-free, local and vanity numbers

With iTeleCenter, browse and find the perfect number for your business from the largest inventory of phone numbers in the US. Over 40 million numbers for sale.

Need help choosing a number? Click here to get in touch with our support team.

Affordable pricing

iTeleCenter provides plans that are perfect for anyone running a small to medium-sized business. iTeleCenter Basic, which is the base-level plan, costs $19.95 per month. The Pro and Grow plans are also very inexpensive — costing $39.95 and $99.95/month respectively.

Designed specifically for entrepreneurs and small businesses

iTeleCenter is literally built only for entrepreneurs, small-midsized businesses. Talkroute pricing is on the higher side for the features they offer.

Right from pricing, key features such as business texting, phone extensions, VOIP calling, call forwarding, voicemail transcription, etc., iTeleCenter has built everything keeping small businesses in mind.

Customer support

iTeleCenter's customer service is the most powerful competitive differentiator. Our support chats and phone lines are staffed by knowledgeable, human professionals who will understand your specific questions and needs and provide a solution to your specific request.

👌 A couple of other things …

Free professional studio recording
Want to answer incoming calls professionally? Custom phone greeting can give your business a professional appearance. iTeleCenter will have your custom greeting recorded by the voice studio at no charge. Talkroute offers voice studio only when you opt for their Pro & Enterprise plan otherwise, you’ll have to shell out extra cash.
Conference calling

iTeleCenter's conference calling lets you can host up to 100 participants. Your Conference Calling Bridge has a private dial-in number and a PIN for participants. Your host PIN allows you to control the call. It’s simple to mute and unmute for presentation and Q&A modes and provide a business-quality environment for your conference calls. Talkroute does not offer conference call feature.

Free trial

Both providers offer free trials. The only difference is that Talkroute offers a 7-day free trial, while iTeleCenter offers a 14-day free trial.

SMS keywords
iTeleCenter is the first virtual phone system provider to introduce this feature. No one else offers this feature in the market.
An SMS keyword is a word or phrase that your customers can text to a 10-digit number. Create a list of codes for your number that will auto-text back a message to the person who texts the code to your number.
You can leverage SMS keyword in a number of ways. For instance, you can invite your customers and prospects to text a keyword to:
  • Receive a coupon code for your product or service
  • Get notifications of upcoming events
  • Enter into a giveaway or contest, etc.
Online faxing
With iTeleCenter, you can send and receive faxes from any computer. Incoming faxes are converted into PDF and delivered to your inbox. By receiving virtual copies of faxes, you can easily view, share, and print faxes at your
convenience. Talkroute does not provide or support faxing.
Have an existing business phone number and want to port? iTeleCenter gets it done with 3-5 days whereas, with Talkroute, it can take at least 7-10 and up to 4 weeks to get your old number connected to your Talkroute account. Too long a wait? Yes, we’re listening.

😕 Is Talkroute good?

Overall, Talkroute is a good option, but they’re nowhere close to iTeleCenter when it comes to the number of features, customizable options, pricing, and customer support.

✌️ Takeaway

Stacking up the data, iTeleCenter checks all the boxes If you’re a small business owner. They’ve got a 14-day free trial as well. Try iTeleCenter for free now!

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