50+ Features

2-Week Free Trial

World-Class Support

About

iTeleCenter is one of the earliest players in the market, started way back in 1992. When cell phones never existed, and there were only answering machines, iTeleCenter was the first company to offer subscription voicemail service.

RingCentral

Founded in 1999, RingCentral is a cloud-based communication and collaboration platform. They enable convenient and effective communications[PC1] for their customers by offering a comprehensive set of capabilities that unify voice, business messaging, team collaboration, video conferencing, and online meetings.
iTeleCenter is a front runner in the market and manages to be a one-stop-shop for freelancers and SMBs. Their platform gathers all communication channels — voice, collaboration, SMS, chat, and surveys together in one place. This, in turn, helps businesses communicate and build deeper connections with their customers.
If you’re a freelancer or a small business owner and looking for a RingCentral alternative, that’s easier to use then you’ve come to the right place.

iTeleCenter vs RingCentral

We've put together a table that offers you a quick breakdown of pricing and features for both iTeleCenter and RingCentral.

RingCentral

Plans
  • 3 Plans available
  • Basic - $19.95/account/month
  • Pro - $39.95/account/month
  • Grow - $99.95/account/month
  • *Prices subject to change
  • RingCentral

  • 4 Plans available
  • Essentials - $29.99/user/month
  • Standard - $37.99/user/month
  • Premium - $44.99/user/month
  • Enterprise - $54.99/user/month
Product Info
iTeleCenter is a top-rated Virtual Phone System with 50+ features built for small businesses.

RingCentral

RingCentral is a provider of cloud-based communications and collaboration solutions for enterprise businesses.
Features
  • Call Forwarding
  • Business Texting
  • Call Screen & Announce
  • Follow‐Me Find‐Me!
  • Do Not Disturb Mode
  • Call Blocking
  • Manage by Phone or Online
  • Unlimited Call Capacity
  • Programmable Extensions
  • Detailed Call Reports
  • Online Inbox
  • Call‐Capture
  • Message Taking Extensions
  • Recorded Hotline Extensions
  • Ad Tracker
  • Auto Attendant
  • Voice Studio Recording Service
  • On-Hold Music / Custom Message
  • Dial‐by‐Name Directory
  • After Hours Mode
  • Call Recording
  • iPhone App | Android App
  • Multiple Voice Mailboxes
  • New Message Alerts
  • Missed Call Notifications
  • Voicemail to Email
  • Read Your Voicemail
  • Outlook Integration
  • Send Fax Online
  • Receive Fax Online
  • Automatic Call Distribution
  • Conference Calling
  • VoIP/Wi-Fi Calling
  • Voicemail Transcription
  • SMS Keywords
  • Call Transfer
  • Auto reply by text

    RingCentral

  • Extensions
  • Presence and head-up display
  • Call delegation
  • Call screening
  • Call forwarding
  • Call Flip
  • Call Park
  • RingOut®
  • Intercom
  • Paging
  • Shared lines
  • Answering rules
  • Internet fax
  • Visual voicemail
  • Greetings
  • Multi-level IVR
  • Music on hold
  • Dial-by-name directory
  • Number porting
  • Multi-site management
  • Call monitoring
  • Call logs
  • Automatic call recording
  • Audit Trail
  • Hot desking
  • RingCentral CloudConnect™
  • Caller ID
  • Directory listing
  • User templates
  • International calling
  • Video & Audio conferencing
  • Cloud telepresence
  • Business SMS and MMS
  • Message alerts
  • Analytics portal
  • Performance reports
  • QoS reports
  • Live reports
Customer Support
Phone, Live Support, Ticket, Training

*Concierge setup of your account at no charge!

RingCentral

Phone, Ticket, Live Support
Types of Customers
Entrepreneurs| Small Business | Medium Business | Freelancers

RingCentral

Medium Business | Large Enterprises
OS Supported
Windows, Mac, Web-based, Android, iOS

RingCentral

Web-based, Android, iOS. Windows, Mac

#1 Alternative to RingCentral - iTeleCenter

Top-of-the-Line Features

Search a Toll Free and Local Phone Numbers
With iTeleCenter, you get a suite of 50+ features and functionalities that make your business communications  “smooth sailing”. RingCentral, on the other hand falls a bit short when it comes to features.

Key features include:

Call Forwarding
VoIP/Wi-Fi Calling
Extensions for Depts & Employees
Business Voicemail
Call Recording
Conference Calling
Online Faxing
Call Blocking
Business Texting
Call Reporting
Unlimited Calls
On-Hold Music
Up and Running in Minutes With iTeleCenter, you can get a cloud-based phone system in literally 5 minutes! What’s more? iTeleCenter offers free concierge service - support specialist will configure your system for you and have you up and running in no time.
Affordable Pricing iTeleCenter provides plans that are perfect for anyone running a small to medium-sized business. iTeleCenter Basic, which is the base-level plan, costs $19.95 per month. The Pro and Grow plans are also very inexpensive — costing $39.95 and $99.95/month respectively.
RingCentral, on the other hand, will cost you a little more. RingCentral’s Essentials, Standard, Premium, and Ultimate business plan start at $29.99/month, $37.99/month and $44.99/month and $59.99/month respectively. All these charges are PER USER charges. So If it's 10 users, you could be paying $400. With iTeleCenter, you pay only a fraction of that.
They are definitely on the higher side of the spectrum when it comes to entry-level pricing. Even when one compares the upper-end service plans, iTeleCenter still emerges the winner, taking into account the list of features, the ease of use and stellar customer support.
Ease of Use iTeleCenter interface, both web and mobile app, has been designed for the simplest, most intuitive use and configuration. We listened to you, our subscribers, and made the interface convenient for you, based on your requests. As a result, we’ve heard it many-a-time from our customers how much easier, and more convenient iTeleCenter is, compared to the somewhat more “technical” RingCentral interface.
40 Million Toll-Free, Local & Vanity Numbers With iTeleCenter, browse and find the perfect number for your business from the largest inventory of phone numbers in the US. Over 40 million numbers for sale. Need help choosing a number? Click here to get in touch with our support team.
Designed Specifically for Entrepreneurs & Small Businesses ITeleCenter and RingCentral are literally built for entrepreneurs, small-midsized businesses. RingCentral pricing is on the higher side when paid monthly and also charges per user.
Right from pricing, key features such as business texting, phone extensions, VOIP calling, call forwarding, voicemail transcription, etc., iTeleCenter has built everything keeping small businesses in mind.
World- Class Customer Support iTeleCenter's customer service is the most powerful competitive differentiator. Our support chats and phone lines are staffed by knowledgeable, human professionals who will understand your specific questions and needs and provide a solution to your specific request.
RingCentral, on the other hand, is somewhat lacking in customer on-boarding and training. From what we have heard, many users have complained that RingCentral customer support representatives take a while to respond and solve customer issues and don’t always provide satisfactory solutions.

A few other general things to look into

while comparing iTeleCenter and Dialpad,

Free Professional Studio Recording
Want to answer incoming calls professionally? iTeleCenter will have your custom greeting recorded by the voice studio at no charge. Custom phone greeting can give your business a professional appearance. RingCentral’s charges start at $50 If you want to have your custom greetings professionally recorded greeting.
SMS Keywords
iTeleCenter is the first virtual phone system provider to introduce this feature. No one else offers this feature in the market.
An SMS keywords is a word or phrase that your customers can text to a 10-digit number. Create a list of codes for your number that will auto-text back a message to the person who texts the code to your number.
You can leverage SMS keywords in a number of ways. For instance, you can invite your customers and prospects to text a keyword to:
  • Receive a coupon code for your product or service
  • Get notifications of upcoming events
  • Enter into a giveaway or contest, etc.
Voicemail Transcription
iTeleCenter voicemail transcription is top-notch. It allows users to transcribe their voicemail messages so that you can read your voicemails. After using and going through user reviews on RingCentral’s voicemail transcription – it appears that their voicemail transcription seems a little troublesome and lags behind.
iTeleCenter does not charge you for this feature. With iTeleCenter and eVoice, you can simultaneously ring up to 5 numbers at once.
Call Forwarding
Configure your number to ring multiple devices at once to ensure you never miss an important call again! Drastically reduce the on-hold time for your callers, resulting in greater completion and conversion rates. You choose whether you want iTeleCenter to try reaching you on your forwarding numbers one at a time or ring them all at once and connect the caller to the first line that answers.
iTeleCenter does not charge you for this feature.
With iTeleCenter, you can simultaneously ring up to 5 numbers at once and RingCentral allows you to ring 10 numbers.
Audio Quality
Some small-business owners have also noted that they’ve seen poor call quality on their calls with other service providers—less than ideal when you’re trying to sound professional when clients call your toll-free phone number. iTeleCenter’s recent service re-architecture has ensured crystal-clear communications between parties, be it a 1-on-1 conversation or a conference call.
Free trial
Both providers offer free trials. The only difference is that eVoice free trial is 30 days, while iTeleCenter offers a 14-day free trial.
Portability
Have an existing business phone number and want to port? iTeleCenter gets it done with 3-5 days whereas, with eVoice, it can take 4-5 weeks to get your old number connected to your eVoice account. Too long a wait? Yes, we know.

Is RingCentral Good?

Pros

  • A large list of features
  • Multiple third-party integrations
  • Can support large enterprises as well

Cons

  • The interface needs an advanced learning curve
  • Audio quality falls a bit short
  • Higher starting price point
  • Per-user charges
  • When the Wi-Fi connection gets worse, the phone stops working

Takeaway

If you’re looking for a virtual phone system with features and pricing tailored for small and medium businesses, then iTeleCenter is a perfect choice. Packed with features, easy-to-use, more cost-effective and reliable. In a nutshell, you cannot go wrong with iTeleCenter. Want to test the waters before you purchase? iTeleCenter offers a 14-day free trial as well. Easy setup. No strings attached.

Over 100,000 small Businesses Trust iTeleCenter !

Here's what a few of them have to say.

Vern Pelzer, Jakel Media

"It's a great service, and I don't have to be stuck in the office to receive business calls."

Gina DeLong, Piranha Marketing, Inc.

"iTeleCenter is like an easy button for your business phone solutions."

Starting at $19.95/month

100% free for two weeks. Easy setup. No obligations.

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