About iTeleCenter

iTeleCenter is one of the earliest players in the market, started way back in 1992. When cell phones never existed, and there were only answering machines, iTeleCenter was the first company to offer subscription voicemail service.

About RingCentral

Founded in 1999, RingCentral is a cloud-based communication and collaboration platform. They enable convenient and effective communications for their customers by offering a comprehensive set of capabilities that unify voice, business messaging, team collaboration, video conferencing, and online meetings.

⚖️ iTeleCenter VS RingCentral

We've put together a table that offers you a quick breakdown of pricing and features for both iTeleCenter and RingCentral.

  • Basic - $19.95
  • Pro - $39.95
  • Grow - $99.95
*Prices subject to change
  • Essentials - $29.99/user/mo
  • Standard - $37.99/user/mo
  • Premium - $44.99/user/mo
  • Enterprise - $54.99/user/mo
Product info
iTeleCenter is a top-rated virtual phone system with 50+ features built for small businesses.
RingCentral is a provider of cloud-based communications and collaboration solutions for enterprise businesses.
  • Call forwarding
  • Business texting
  • Call transfer
  • Call screen and announce
  • Follow‐me find‐me
  • Do not disturb mode
  • Call blocking
  • Manage by phone or online
  • Unlimited call capacity
  • Virtual phone system
  • Programmable extensions
  • Detailed call reports
  • Online inbox
  • Call‐capture
  • Message taking extensions
  • Recorded hotline extensions
  • Ad tracker
  • Auto attendant
  • Voice studio recording Service
  • On-hold music / Custom message
  • Dial‐by‐name directory
  • After hours mode
  • Call recording
  • iPhone App | Android app
  • Q&A extensions
  • Unblockable caller ID
  • Multiple voice Mailboxes
  • New message alerts
  • Missed call Notifications
  • Voicemail to email
  • Read your voicemail
  • Outlook integration
  • Send fax online
  • Receive fax online
  • Co-op advertising
  • Automatic call distribution
  • Conference calling
  • Extensions
  • Presence and head-up display
  • Call delegation
  • Call screening
  • Call forwarding
  • Call flip
  • Call park
  • RingOut®
  • Intercom
  • Paging
  • Shared lines
  • Answering rules
  • Internet fax
  • Visual voicemail
  • Greetings
  • Multi-level IVR
  • Music on hold
  • Dial-by-name directory
  • Number porting
  • Multi-site management
  • Call monitoring
  • Call logs
  • Automatic call recording
  • Audit Trail
  • Hot desking
  • RingCentral CloudConnect™
  • Caller ID
  • Directory listing
  • User templates
  • International calling
  • Video & Audio conferencing
  • Cloud telepresence
  • Business SMS and MMS
  • Message alerts
  • Analytics portal
  • Performance reports
  • QoS reports
  • Live reports
Customer Support
Phone, live support, ticket, training
*Concierge setup of your account at no charge!
Phone, ticket, live support
Types of Customers
Entrepreneurs | Small businesses | Medium sized- businesses | Freelancers
Medium business | Large enterprises
OS Supported
Windows, Mac, Android, iOS
Web-based, Android, iOS, Windows, Mac

🔮 Top-of-the-line features

With iTeleCenter, you get a suite of features and functionalities that make your business communications smooth sailing.
Call forwarding
Call recording
Business texting
VoIP/Wi-Fi calling
Conference calling
Call reporting
Phone extensions
Online faxing
Unlimited calls
Business voicemail
Call blocking
On-hold music

✨ #1 Alternative to RingCentral - iTeleCenter

Up and running in minutes

With iTeleCenter, you can get a cloud-based phone system in literally 5 minutes! What’s more? iTeleCenter offers free concierge service - support specialist will configure your system for you and have you up and running in no time.

Ease of use

iTeleCenter interface, both web and mobile app, has been designed for the simplest, most intuitive use and configuration. We listened to you, our subscribers, and made the interface convenient for you, based on your requests. As a result, we’ve heard it many-a-time from our customers how much easier, and more convenient iTeleCenter is, compared to the somewhat more “technical” RingCentral interface.

40 million toll-free, local and vanity numbers

With iTeleCenter, browse and find the perfect number for your business from the largest inventory of phone numbers in the US. Over 40 million numbers for sale.

Need help choosing a number? Click here to get in touch with our support team.

Affordable pricing

iTeleCenter provides plans that are perfect for anyone running a small to medium-sized business. iTeleCenter Basic, which is the base-level plan, costs $19.95 per month. The Pro and Grow plans are also very inexpensive — costing $39.95 and $99.95/month respectively.

RingCentral, on the other hand, will cost you a little more. RingCentral’s Essentials, Standard, Premium, and Ultimate business plan start at $29.99/month, $37.99/month and $44.99/month and $59.99/month respectively. All these charges are PER USER charges. So If it's 10 users, you could be paying $400. With iTeleCenter, you pay only a fraction of that.

They are definitely on the higher side of the spectrum when it comes to entry-level pricing. Even when one compares the upper-end service plans, iTeleCenter still emerges the winner, taking into account the list of features, the ease of use and stellar customer support.

Designed specifically for entrepreneurs and small businesses

ITeleCenter and RingCentral are literally built for entrepreneurs, small-midsized businesses. RingCentral pricing is on the higher side when paid monthly and also charges per user.

Right from pricing, key features such as business texting, phone extensions, VOIP calling, call forwarding, voicemail transcription, etc., iTeleCenter has built everything keeping small businesses in mind.

Customer support

iTeleCenter's customer service is the most powerful competitive differentiator. Our support chats and phone lines are staffed by knowledgeable, human professionals who will understand your specific questions and needs and provide a solution to your specific request.

RingCentral, on the other hand, is somewhat lacking in customer on-boarding and training. From what we have heard, many users have complained that RingCentral customer support representatives take a while to respond and solve customer issues and don’t always provide satisfactory solutions.

👌 A couple of other things …

Free professional studio recording
Want to answer incoming calls professionally? iTeleCenter will have your custom greeting recorded by the voice studio at no charge. Custom phone greeting can give your business a professional appearance. RingCentral’s charges start at $50 If you want to have your custom greetings professionally recorded greeting.
Voicemail transcription

iTeleCenter voicemail transcription is top-notch. It allows users to transcribe their voicemail messages so that you can read your voicemails. After using and going through user reviews on RingCentral’s voicemail transcription – it appears that their voicemail transcription seems a little troublesome and lags behind.

iTeleCenter does not charge you for this feature. With iTeleCenter and RingCentral, you can simultaneously ring up to 5 numbers at once.

Free trial

Both providers offer free trials. The only difference is that RingCentral free trial is 30 days, while iTeleCenter offers a 14-day free trial.

Call forwarding

Configure your number to ring multiple devices at once to ensure you never miss an important call again! Drastically reduce the on-hold time for your callers, resulting in greater completion and conversion rates. You choose whether you want iTeleCenter to try reaching you on your forwarding numbers one at a time or ring them all at once and connect the caller to the first line that answers.

iTeleCenter does not charge you for this feature.

With iTeleCenter, you can simultaneously ring up to 5 numbers at once and RingCentral allows you to ring 10 numbers.

SMS keywords
iTeleCenter is the first virtual phone system provider to introduce this feature. No one else offers this feature in the market.
An SMS keyword is a word or phrase that your customers can text to a 10-digit number. Create a list of codes for your number that will auto-text back a message to the person who texts the code to your number.
You can leverage SMS keyword in a number of ways. For instance, you can invite your customers and prospects to text a keyword to:
  • Receive a coupon code for your product or service
  • Get notifications of upcoming events
  • Enter into a giveaway or contest, etc.
Audio quality
Some small-business owners have also noted that they’ve seen poor call quality on their calls with other service providers—less than ideal when you’re trying to sound professional when clients call your toll-free phone number. iTeleCenter’s recent service re-architecture has ensured crystal-clear communications between parties, be it a 1-on-1 conversation or a conference call.
Have an existing business phone number and want to port? iTeleCenter gets it done with 3-5 days whereas, with RingCentral, it can take 4-5 weeks to get your old number connected to your RingCentral account. Too long a wait? Yes, we know.

😕 Is RingCentral good?

Pros Cons
  • A large list of features
  • Multiple third-party integrations
  • Support large enterprises as well
  • The interface needs an advanced learning curve
  • Audio quality falls a bit short
  • Higher starting price point
  • Per-user charges

✌️ Takeaway

If you’re looking for a virtual phone system with features and pricing tailored for small and medium businesses, then iTeleCenter is a perfect choice. Packed with features, easy-to-use, more cost-effective and reliable. In a nutshell, you cannot go wrong with iTeleCenter. Want to test the waters before you purchase? iTeleCenter offers a 14-day free trial as well. Easy setup. No strings attached.

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