iTeleCenter is one of the earliest players in the market, started way back in 1992. When cell phones never existed, and there were only answering machines, iTeleCenter was the first company to offer subscription voicemail service.
Founded in 1999, RingCentral is a cloud-based communication and collaboration platform. They enable convenient and effective communications for their customers by offering a comprehensive set of capabilities that unify voice, business messaging, team collaboration, video conferencing, and online meetings.
We've put together a table that offers you a quick breakdown of pricing and features for both iTeleCenter and RingCentral.
With iTeleCenter, you can get a cloud-based phone system in literally 5 minutes! What’s more? iTeleCenter offers free concierge service - support specialist will configure your system for you and have you up and running in no time.
iTeleCenter interface, both web and mobile app, has been designed for the simplest, most intuitive use and configuration. We listened to you, our subscribers, and made the interface convenient for you, based on your requests. As a result, we’ve heard it many-a-time from our customers how much easier, and more convenient iTeleCenter is, compared to the somewhat more “technical” RingCentral interface.
With iTeleCenter, browse and find the perfect number for your business from the largest inventory of phone numbers in the US. Over 40 million numbers for sale.
Need help choosing a number? Click here to get in touch with our support team.
iTeleCenter provides plans that are perfect for anyone running a small to medium-sized business. iTeleCenter Basic, which is the base-level plan, costs $19.95 per month. The Pro and Grow plans are also very inexpensive — costing $39.95 and $99.95/month respectively.
RingCentral, on the other hand, will cost you a little more. RingCentral’s Essentials, Standard, Premium, and Ultimate business plan start at $29.99/month, $37.99/month and $44.99/month and $59.99/month respectively. All these charges are PER USER charges. So If it's 10 users, you could be paying $400. With iTeleCenter, you pay only a fraction of that.
They are definitely on the higher side of the spectrum when it comes to entry-level pricing. Even when one compares the upper-end service plans, iTeleCenter still emerges the winner, taking into account the list of features, the ease of use and stellar customer support.
ITeleCenter and RingCentral are literally built for entrepreneurs, small-midsized businesses. RingCentral pricing is on the higher side when paid monthly and also charges per user.
Right from pricing, key features such as business texting, phone extensions, VOIP calling, call forwarding, voicemail transcription, etc., iTeleCenter has built everything keeping small businesses in mind.
iTeleCenter's customer service is the most powerful competitive differentiator. Our support chats and phone lines are staffed by knowledgeable, human professionals who will understand your specific questions and needs and provide a solution to your specific request.
RingCentral, on the other hand, is somewhat lacking in customer on-boarding and training. From what we have heard, many users have complained that RingCentral customer support representatives take a while to respond and solve customer issues and don’t always provide satisfactory solutions.
iTeleCenter voicemail transcription is top-notch. It allows users to transcribe their voicemail messages so that you can read your voicemails. After using and going through user reviews on RingCentral’s voicemail transcription – it appears that their voicemail transcription seems a little troublesome and lags behind.
iTeleCenter does not charge you for this feature. With iTeleCenter and RingCentral, you can simultaneously ring up to 5 numbers at once.
Both providers offer free trials. The only difference is that RingCentral free trial is 30 days, while iTeleCenter offers a 14-day free trial.
Configure your number to ring multiple devices at once to ensure you never miss an important call again! Drastically reduce the on-hold time for your callers, resulting in greater completion and conversion rates. You choose whether you want iTeleCenter to try reaching you on your forwarding numbers one at a time or ring them all at once and connect the caller to the first line that answers.
iTeleCenter does not charge you for this feature.
With iTeleCenter, you can simultaneously ring up to 5 numbers at once and RingCentral allows you to ring 10 numbers.
If you’re looking for a virtual phone system with features and pricing tailored for small and medium businesses, then iTeleCenter is a perfect choice. Packed with features, easy-to-use, more cost-effective and reliable. In a nutshell, you cannot go wrong with iTeleCenter. Want to test the waters before you purchase? iTeleCenter offers a 14-day free trial as well. Easy setup. No strings attached.
"I frequently recommend iTeleCenter and tout the system’s portability and its ability to make outbound sales calls. It’s a great service, and I don’t have to be stuck in the office to receive business calls. iTeleCenter has a lot of options you don’t need at first but you grow into them. Other places make you pay to add features and it gets costly. With iTeleCenter you get everything you will need at a lower overall price."
"Implementing iTeleCenter in our business model enabled us to advertise one Toll Free number and forward incoming calls directly to our local business line in Tennessee. This means any U.S. or Canadian customer can contact us without incurring long distance charges. iTeleCenter also allows us to seamlessly transfer calls between departments without having to implement an expensive PBX system or install any equipment in our offices."
"iTeleCenter acts as an automatic lead generator. Interested buyers can drive by a home, call to learn more, and the agent gets the lead. The system has helped increase the number of prospects for my business."
"We've been working with iTeleCenter for years and HIGHLY recommend them to all our Friends and Clients. We use them for all our "free recorded messages" - their systems are infallible really and customer service is superb and the price is, in my opinion, way too low compared to the value they provide... iTeleCenter is really like an easy button for your business phone solutions."
"The Direct Selling Women’s Alliance has had the pleasure to work with iTeleCenter for several years. We appreciate their technology as well as their prompt and courteous service."
"Since teaming up with iTeleCenter, the sales process has improved immensely. Our agents set up unique marketing extensions for their listings, ensuring prospective buyers can learn more about individual properties whenever they are ready. Additional extensions offering free audio reports also have proven effective at attracting potential buyers and sellers."
"iTeleCenter put all of my communication needs into one place, at one low price. This has helped me stay organized through the years and I rarely have to update my contact information, as I have kept the same number for so long. My clients only need to know one number, my iTeleCenter number. With the multiple extensions, follow-me's, fax-on-demand, etc."
"We are a Google certified company and we drive traffic to web sites for our clients. All of these sites have forms for prospects to fill out. We added the 800 numbers from iTeleCenter and the results have been amazing. With iTeleCenter we are able to see exactly how many calls came in, the time of day, and the number they called from, and even track the ROI on our PPC campaigns! The iTeleCenter number is one of the most important things we have added to our business."
"iTeleCenter is the most advanced voicemail and communications tool available on the market today. It has increased our advertising conversions and helped us more effectively manage our leads from advertising. iTeleCenter has enabled us to increase the number of leads gathered five-fold by capturing every caller's information. iTeleCenter is a great bargain when you consider that it is a fraction of the cost of a successful ad campaign. It increases conversion rates and makes us money because we can get a far greater return on our ad dollar."