50+ Features

2-Week Free Trial

World-Class Support

About

iTeleCenter is one of the earliest players in the market, started way back in 1992. When cell phones never existed, and there were only answering machines, iTeleCenter was the first company to offer subscription voicemail service.

Phone.com

Founded in 2007, Phone.com is a leading cloud-based phone company focused on catering to small businesses and entrepreneurs. They offer voice, video, text, call management, and collaboration features.
If you’re an entrepreneur, freelancer or a small business owner and looking for a Phone.com alternative, you’re at the right place.

iTeleCenter vs Phone.com

We've put together a table that offers you a quick breakdown of pricing and features for both iTeleCenter and Phone.com

Phone.com

Plans
  • 3 Plans available
  • Basic - $19.95/month
  • Pro - $39.95/month
  • Grow - $99.95/month
  • *Prices subject to change
  • Phone.com

  • 4 Plans available
  • Base - $12.99/user
  • Plus - $19.95/user
  • Pro - $29.99/user
Product Info
iTeleCenter is a top-rated Virtual Phone System with 50+ features built for small businesses.

Phone.com

Phone.com is a modern small business communication solution that offers voice, video, text, call management, and collaboration features.
Features
  • Call Forwarding
  • Business Texting
  • Call Transfer
  • Call Screen & Announce
  • Follow‐Me Find‐Me!
  • Do Not Disturb Mode
  • Call Blocking
  • Manage by Phone or Online
  • Unlimited Call Capacity
  • Virtual Phone System
  • Programmable Extensions
  • Detailed Call Reports
  • Online Inbox
  • Call‐Capture
  • Message Taking Extensions
  • Recorded Hotline Extensions
  • Ad Tracker
  • Auto Attendant
  • Voice Studio Recording Service
  • On-Hold Music / Custom Message
  • Dial‐by‐Name Directory
  • After Hours Mode
  • Call Recording
  • iPhone App | Android App
  • Multiple Voice Mailboxes
  • New Message Alerts
  • Missed Call Notifications
  • Voicemail to Email
  • Read Your Voicemail
  • Outlook Integration
  • Send Fax Online
  • Receive Fax Online
  • Automatic Call Distribution
  • Conference Calling
  • VoIP/Wi-Fi Calling
  • Voicemail Transcription
  • SMS Keywords
  • Call Transfer
  • Auto reply by text

    Phone.com

  • Account Management
  • Analog Phones
  • Audio Conferencing
  • Call Analytics
  • Call Blocking
  • Call Forwarding
  • Call Handling Rules
  • Call Logs
  • Call Notifications
  • Call Recording
  • Call Screening
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Click-to-Call
  • CRM Integration
  • Dial-by-Name Directory
  • Do Not Disturb
  • Expert Support
  • Fax-from-Phone
  • Follow Me
  • Greetings
  • HD Voice
  • Hold Music
  • International Calling
  • Menus (IVR)
  • Mobile Apps
  • Number Porting
  • Queues
  • Schedules
  • Text Messaging (SMS)
  • Text-to-Greeting
  • Video Conferencing
  • Voice Tagging
  • Voicemail
  • Voicemail to Email
  • Voicemail Transcription
Customer Support
Phone, Live Support, Ticket, Training, Concierge setup of your account at no charge!

*Concierge setup of your account at no charge!

Phone.com

Phone, Knowledge Base, Online Support
Types of Customers
Entrepreneurs| Small Business | Medium Business | Freelancers

Phone.com

Freelancers | Small Businesses
OS Supported
Windows, Mac, Web-based, Android, iOS

Phone.com

Web-based, Android, iOS. Windows, Mac

#1 Alternative to Phone.com - iTeleCenter

Top-of-the-Line Features

Search a Toll Free and Local Phone Numbers
With iTeleCenter, you get a suite of 50+ features and functionalities that make your business communications smooth sailing.

Key features include:

Call Forwarding
VoIP/Wi-Fi Calling
Extensions for Depts & Employees
Business Voicemail
Call Recording
Conference Calling
Online Faxing
Call Blocking
Business Texting
Call Reporting
Unlimited Calls
On-Hold Music
Up and Running in Minutes With iTeleCenter, you can get a cloud-based phone system in literally 5 minutes! What’s more? iTeleCenter offers free concierge service - support specialist will configure your system for you and have you up and running in no time.
Affordable Pricing iTeleCenter provides plans that are perfect for anyone running a small to medium-sized business. iTeleCenter Basic, which is the base-level plan, costs $19.95 per month. The Pro and Grow plans are also very inexpensive — costing $39.95 and $99.95/month respectively.
Phone.com’s Basic, Plus and Pro plan starts at $12.99/user, $19.99/user and $29.99/user respectively. They are definitely on the higher side of the spectrum when it comes to entry-level pricing because these are per user per month charges.
Ease of Use iTeleCenter interface, both web and mobile app, has been designed for the simplest, most intuitive use and configuration.  We listened to you, our subscribers, and made the interface convenient for you, based on your requests.
40 Million Toll-Free, Local & Vanity Numbers With iTeleCenter, browse and find the perfect number for your business from the largest inventory of phone numbers in the US. Over 40 million numbers for sale. Need help choosing a number? Click here to get in touch with our support team.
Designed Specifically for Entrepreneurs & Small Businesses iTeleCenter is literally built only for entrepreneurs, small-midsized businesses. Phone.com pricing is on the lower side for the features they offer.
Right from pricing, key features such as business texting, phone extensions, VOIP calling, call forwarding, voicemail transcription, etc., iTeleCenter has built everything keeping small businesses in mind. 
World- Class Customer Support iTeleCenter's customer service is the most powerful competitive differentiator. Our support chats and phone lines are staffed by knowledgeable, human professionals who will understand your specific questions and needs and provide a solution to your specific request.
Phone.com, on the other hand, is somewhat lacking in training. From what we have heard, many users have complained that Phone.com customer support representatives take a while to respond and solve customer issues and don’t always provide satisfactory solutions.

A few other general things to look into

while comparing iTeleCenter and Phone.com,

Free Professional Studio Recording
Want to answer incoming calls professionally? iTeleCenter will have your custom greeting recorded by the voice studio at no charge. Custom phone greeting can give your business a professional appearance. Phone.com does not provide professional voice studio recording.
SMS Keywords
iTeleCenter is the first virtual phone system provider to introduce this feature. No one else offers this feature in the market.
An SMS keywords is a word or phrase that your customers can text to a 10-digit number. Create a list of codes for your number that will auto-text back a message to the person who texts the code to your number.
You can leverage SMS keywords in a number of ways. For instance, you can invite your customers and prospects to text a keyword to:
  • Receive a coupon code for your product or service
  • Get notifications of upcoming events
  • Enter into a giveaway or contest, etc.
Audio Quality
Some small-business owners have also noted that they’ve seen poor call quality on their calls with Phone.com —less than ideal when you’re trying to sound professional when clients call your toll-free phone number. iTeleCenter’s recent service re-architecture has ensured crystal-clear communications between parties, be it a 1-on-1 conversation or a conference call.
Portability
Have an existing business phone number and want to port? iTeleCenter gets it done with 3-5 days whereas, with Phone.com, it can take at least 7-10 and up to 4 weeks to get your old number connected to your Phone.com account. Too long a wait? Yes, we’re listening.
Free trial
Only iTeleCenter offers a 14-day free trial whereas Phone.com does not provide a free trial. You will have to sign up and choose a plan If you want to try their service.

Is Phone.com  Good?

Pros

  • A large list of features
  • Multiple third-party integrations

Cons

  • Customer Support lags behind
  • Very limited number of minutes
  • Per-user charges 

Takeaway

If you’re looking for the best alternative to phone.com, you must definitely consider trying iTeleCenter. 50+ features, stellar customer support, free trial, and you can cancel anytime! You've got nothing to lose!

Over 100,000 small Businesses Trust iTeleCenter !

Here's what a few of them have to say.

Vern Pelzer, Jakel Media

"It's a great service, and I don't have to be stuck in the office to receive business calls."

Gina DeLong, Piranha Marketing, Inc.

"iTeleCenter is like an easy button for your business phone solutions."

Starting at $19.95/month

100% free for two weeks. Easy setup. No obligations.

Start a Free Trial

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