About iTeleCenter

iTeleCenter is one of the earliest players in the market, started way back in 1992. When cell phones never existed, and there were only answering machines, iTeleCenter was the first company to offer subscription voicemail service.

About Nextiva

Founded in 2006, Nextiva is fairly well-known and a popular choice in the US. Let's just say that they've made a mark in the VoIP market. They are a cloud-based communication and collaboration platform that caters to small, medium and large enterprises.

⚖️ iTeleCenter VS Nextiva

We've put together a table that offers you a quick breakdown of pricing and features for both iTeleCenter and Nextiva.

  • Basic - $19.95
  • Pro - $39.95
  • Grow - $99.95
*Prices subject to change
  • Essentials - $30.95/user/mo
  • Professional - $35.95/user/mo
  • Enterprise - $45.95/user/mo
  • Ultimate - $75.95/user/mo
*Prices subject to change
Product info
iTeleCenter is a top-rated Virtual Phone System with 50+ features built for small businesses.
Nextiva is a voice-over-internet-protocol company that caters to all types of businesses.
  • Call forwarding
  • Business texting
  • Call transfer
  • Call screen and announce
  • Follow‐me find‐me
  • Do not disturb mode
  • Call blocking
  • Manage by phone or online
  • Unlimited call capacity
  • Virtual phone system
  • Programmable extensions
  • Detailed call reports
  • Online inbox
  • Call‐capture
  • Message taking extensions
  • Recorded hotline extensions
  • Ad tracker
  • Auto attendant
  • Voice studio recording Service
  • On-hold music / Custom message
  • Dial‐by‐name directory
  • After hours mode
  • Call recording
  • iPhone App | Android app
  • Q&A extensions
  • Unblockable caller ID
  • Multiple voice Mailboxes
  • New message alerts
  • Missed call Notifications
  • Voicemail to email
  • Read your voicemail
  • Outlook integration
  • Send fax online
  • Receive fax online
  • Co-op advertising
  • Automatic call distribution
  • Conference calling
  • iOS and android app
  • Business text messaging
  • Online faxing
  • Web conferencing
  • Team chat
  • Extension dialing number change
  • Auto attendant
  • Advanced call management
  • Advanced call routing
  • Call analytics
  • Do not disturb mode
  • voicemail
  • Voicemail greetings
  • Voicemail forwarding
  • Voicemail to email
  • Voicemail to text
  • VoIP caller ID
  • Call screening
  • Call recording and rating
  • Call park
  • Call forwarding
  • Three-way calling
  • Conference bridge
  • Call queuing
  • Call presence
  • Call pulling
  • Call transfer
  • Call notify
  • Anonymous call rejection
  • Push to talk
  • Priority alerts
  • Custom ring back
  • Custom music on hold
  • VoIP switchboard
  • Hosted PBX phone system
  • SIP trunking
  • VoIP desk phones
  • Nextiva softphone
  • Conversational AI
Customer Support
Phone, live support, ticket, training
*Concierge setup of your account at no charge!
Phone, ticket, live support
Types of Customers
Entrepreneurs | Small businesses | Medium sized- businesses | Freelancers
Small businesses | Medium sized businesses | Large enterprises
OS Supported
Windows, Mac, Android, iOS
Android, iOS. Windows, Mac

🔮 Top-of-the-line features

With iTeleCenter, you get a suite of features and functionalities that make your business communications smooth sailing.
Call forwarding
Call recording
Business texting
VoIP/Wi-Fi calling
Conference calling
Call reporting
Phone extensions
Online faxing
Unlimited calls
Business voicemail
Call blocking
On-hold music

✨ #1 Alternative to Nextiva - iTeleCenter

Up and running in minutes

With iTeleCenter, you can get a cloud-based phone system in literally 5 minutes. What’s more? iTeleCenter offers free concierge service - support specialist will configure your system for you and have you up and running in no time.

Ease of use

iTeleCenter interface, both web and mobile app, has been designed for the simplest, most intuitive use and configuration. We listened to you, our subscribers, and made the interface convenient for you, based on your requests. As a result, we’ve heard it many-a-time from our customers how much easier and more convenient iTeleCenter is, compared to the somewhat more “technical” Nextiva interface.

40 million toll-free, local and vanity numbers

With iTeleCenter, browse and find the perfect number for your business from the largest inventory of phone numbers in the US. Over 40 million numbers for sale.

Need help choosing a number? Click here to get in touch with our support team.

Affordable pricing

iTeleCenter provides plans that are perfect for anyone running a small to medium-sized business. iTeleCenter Basic, which is the base-level plan, costs $19.95 per month. The Pro and Grow plans are also very inexpensive — costing $39.95 and $99.95/month respectively.

Nextiva, on the other hand, will cost you a little more. They are definitely on the higher side of the spectrum when it comes to entry-level pricing. (Note: They charge per user) Even when one compares the upper-end service plans, iTeleCenter still emerges the winner, taking into account the list of features, the ease of use and stellar customer support.

Designed specifically for entrepreneurs and small businesses

iTeleCenter is literally built only for entrepreneurs, small-midsized businesses. Nextiva’s pricing is on the higher side, and they might not be the best fit for someone who’s on a budget.

Right from pricing, key features such as business texting, phone extensions, VOIP calling, call forwarding, voicemail transcription, etc., iTeleCenter has built everything keeping small businesses in mind.

Customer support

iTeleCenter's customer service is the most powerful competitive differentiator. Our support chats and phone lines are staffed by knowledgeable, human professionals who will understand your specific questions and needs and provide a solution to your specific request.

Nextiva does fall behind when it comes to customer support. From what we have heard, many users have complained that Nextiva’s customer support representatives take a while to respond and solve customer issues and don’t always provide satisfactory solutions.

👌 A couple of other things …

Free professional studio recording
Want to answer incoming calls professionally? iTeleCenter will have your custom greeting recorded by the voice studio at no charge. Custom phone greeting can give your business a professional appearance. Nextiva offers one free recording in its professional and enterprise plan. (Max 50 words) They charge an extra $50 If it’s more than 50 words.
Call forwarding

Configure your number to ring multiple devices at once to ensure you never miss an important call again! Drastically reduce the on-hold time for your callers, resulting in greater completion and conversion rates. You choose whether you want iTeleCenter to try reaching you on your forwarding numbers one at a time or ring them all at once and connect the caller to the first line that answers.

With iTeleCenter, you can simultaneously ring up to 5 numbers at once, and Nextiva allows you to ring up to 10 numbers.

Free trial

Both providers offer free trials. The only difference is that Nextiva’s free trial is 7 days, while iTeleCenter offers a 14-day free trial.

SMS keywords
iTeleCenter is the first virtual phone system provider to introduce this feature. No one else offers this feature in the market.
An SMS keyword is a word or phrase that your customers can text to a 10-digit number. Create a list of codes for your number that will auto-text back a message to the person who texts the code to your number.
You can leverage SMS keyword in a number of ways. For instance, you can invite your customers and prospects to text a keyword to:
  • Receive a coupon code for your product or service
  • Get notifications of upcoming events
  • Enter into a giveaway or contest, etc.
Audio quality
Some small-business owners have also noted that they’ve seen poor call quality on their calls with other service providers—less than ideal when you’re trying to sound professional when clients call your toll-free phone number. iTeleCenter’s recent service re-architecture has ensured crystal-clear communications between parties, be it a 1-on-1 conversation or a conference call.
Have an existing business phone number and want to port? iTeleCenter gets it done with 3-5 days whereas, with Nextiva, it can take between 10-20 days to get your old number connected to your Nextiva account.

😕 Is Nextiva good?

Pros Cons
  • A large list of features
  • Multiple third-party integrations
  • Support large enterprises as well
  • Customer support
  • Glitchy mobile app
  • Higher starting price
  • Per-user charges

✌️ Takeaway

If you're looking out for a company that offers all the features that Nextiva does and more at a fraction of the cost, iTeleCenter is an ideal choice. iTeleCenter offers a 14-day free trial as well. Cancel anytime. No strings attached.

People are talking

⚖️ Compare the best VoIP phone system providers

Take us for a spin