About iTeleCenter

iTeleCenter is one of the earliest players in the market, started way back in 1992. When cell phones never existed, and there were only answering machines, iTeleCenter was the first company to offer subscription voicemail service.

About CallHippo

Founded in 2017, CallHippo is relatively new in the market. CallHippo is a cloud-based phone system designed to meet freelancers, SMBs and large enterprises' communication requirements. Their solution enables sales, marketing, and support teams to make and receive global calls.

⚖️ iTeleCenter VS CallHippo

We've put together a table that offers you a quick breakdown of pricing and features for both iTeleCenter and CallHippo.

  • Basic - $19.95
  • Pro - $39.95
  • Grow - $99.95
*Prices subject to change
  • Bronze - $20/user/mo
  • Silver - $30/user/mo
  • Platinum - $35/user/mo
  • Enterprise - Quote Based
Product info
iTeleCenter is a top-rated virtual phone system with 50+ features built for small businesses.
CallHippo is a cloud-hosted solution adhering to business requirements associated with phone support systems.
  • Call forwarding
  • Business texting
  • Call transfer
  • Call screen and announce
  • Follow‐me find‐me
  • Do not disturb mode
  • Call blocking
  • Manage by phone or online
  • Unlimited call capacity
  • Virtual phone system
  • Programmable extensions
  • Detailed call reports
  • Online inbox
  • Call‐capture
  • Message taking extensions
  • Recorded hotline extensions
  • Ad tracker
  • Auto attendant
  • Voice studio recording Service
  • On-hold music / Custom message
  • Dial‐by‐name directory
  • After hours mode
  • Call recording
  • iPhone App | Android app
  • Q&A extensions
  • Unblockable caller ID
  • Multiple voice mailboxes
  • New message alerts
  • Missed call notifications
  • Voicemail to email
  • Read your voicemail
  • Outlook integration
  • Send fax online
  • Receive fax online
  • Co-op advertising
  • Automatic call distribution
  • Conference calling
  • Automatic call distribution
  • IVR system
  • Custom messages
  • Call recording
  • Forward to cellphones
  • Voice mail
  • Working hours per user
  • Contact management
  • Shared contacts
  • Email support
  • Priority email
  • Free calling credits
  • Call from any number
  • Ring All Devices
  • Office/Number opening hours
  • Call hold
  • Call hold with custom susic
  • Call mute
  • Click to call
  • Voicemail in email
  • Voicemail custom greeting
  • Custom integration
  • Call notifications
  • Android app
  • iOS app
  • Outbound caller ID
  • International numbers
  • 3-Digit editable extension
  • Call conference
  • Call barging
  • Call transfer
  • On call notes
  • Call reminder
  • Analytics
  • Concurrent calls
  • Global connect
  • Dynamic number insertion
  • Auto-switch numbers
Customer Support
Phone, live support, ticket, training
*Concierge setup of your account at no charge!
Phone, Ticket, Live support, Training
Types of Customers
Entrepreneurs | Small businesses | Medium sized- businesses | Freelancers
Small businesses | Medium business | Large enterprises
OS Supported
Windows, Mac, Android, iOS
Android, iOS, Windows, Mac, Web-based

🔮 Top-of-the-line features

With iTeleCenter, you get a suite of features and functionalities that make your business communications smooth sailing.
Call forwarding
Call recording
Business texting
VoIP/Wi-Fi calling
Conference calling
Call reporting
Phone extensions
Online faxing
Unlimited calls
Business voicemail
Call blocking
On-hold music

✨ #1 Alternative to CallHippo - iTeleCenter

Up and running in minutes

With iTeleCenter, you can get a cloud-based phone system in literally 5 minutes! What’s more? iTeleCenter offers free concierge service - support specialist will configure your system for you and have you up and running in no time.

Ease of use

iTeleCenter interface, both web and mobile app, has been designed for the simplest, most intuitive use and configuration. We listened to you, our subscribers, and made the interface convenient for you, based on your requests.

40 million toll-free, local and vanity numbers

With iTeleCenter, browse and find the perfect number for your business from the largest inventory of phone numbers in the US. Over 40 million numbers for sale.

Need help choosing a number? Click here to get in touch with our support team.

Affordable pricing

iTeleCenter provides plans that are perfect for anyone running a small to medium-sized business. iTeleCenter Basic, which is the base-level plan, costs $19.95 per month. The Pro and Grow plans are also very inexpensive — costing $39.95 and $99.95/month respectively.

CallHippo charge per user. Even when one compares the upper-end service plans, iTeleCenter still emerges as the winner, taking into account the list of features, the ease of use and stellar customer support.

Designed specifically for entrepreneurs and small businesses

ITeleCenter is literally built for entrepreneurs, small-midsized businesses. CallHippo pricing is on the higher side for the features they offer.

Right from pricing, key features such as business texting, phone extensions, VOIP calling, call forwarding, voicemail transcription, etc., iTeleCenter has built everything keeping small businesses in mind.

Customer support

iTeleCenter's customer service is the most powerful competitive differentiator. Our support chats and phone lines are staffed by knowledgeable human professionals who will understand your specific questions and needs and provide a solution to your specific request.

CallHippo, on the other hand, is somewhat lacking when it comes to providing satisfactory solutions. From what we have heard, many users have complained that CallHippo customer support representatives take a while to respond and solve customer issues and don’t always provide satisfactory solutions.

👌 A couple of other things …

Free professional studio recording
Want to answer incoming calls professionally? iTeleCenter will have your custom greeting recorded by the voice studio at no charge. Custom phone greeting can give your business a professional appearance. CallHippo does not provide this service.
Audio quality

Some small-business owners have also noted that they’ve seen poor call quality on their calls with CallHippo —less than ideal when you’re trying to sound professional when clients call your toll-free phone number. iTeleCenter’s recent service re-architecture has ensured crystal-clear communications between parties, be it a 1-on-1 conversation or a conference call.

Free trial

Both iTeleCenter and CallHippo offer a free trial for their users.

SMS keywords
iTeleCenter is the first virtual phone system provider to introduce this feature. No one else offers this feature in the market.
An SMS keyword is a word or phrase that your customers can text to a 10-digit number. Create a list of codes for your number that will auto-text back a message to the person who texts the code to your number.
You can leverage SMS keyword in a number of ways. For instance, you can invite your customers and prospects to text a keyword to:
  • Receive a coupon code for your product or service
  • Get notifications of upcoming events
  • Enter into a giveaway or contest, etc.
Have an existing business phone number and want to port? iTeleCenter gets it done with 3-5 days, whereas with CallHippo, it can take 3-4 weeks to get your old number connected to your CallHippo account. So, if you’re looking to quickly port your number and get started, CallHippo might not be the one to go for.

😕 Is CallHippo good?

Pros Cons
  • Large list of features
  • Multiple third-party integrations
  • Supports all types of businesses
  • Call drops often
  • Buggy web app
  • Per-user charges
  • Customer support does not always provide satisfactory solutions

✌️ Takeaway

ITeleCenter is a veteran virtual phone system provider that offers a feature-rich system that doesn’t burn a hole in your pocket. Want to test the water before you dive in? Click here to start a 14-day free trial. Cancel anytime. No strings attached.

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