About iTeleCenter

iTeleCenter is one of the earliest players in the market, started way back in 1992. When cell phones never existed, and there were only answering machines, iTeleCenter was the first company to offer subscription voicemail service.

About 8x8

8×8 is a popular business phone system that offers secure cloud-based, enterprise-class business phone systems, unified communications, and contact center solutions. They are one of the leading unified communications vendors in the market. However, deploying and maintaining an 8×8 phone system is often expensive with per extension pricing, per user fee, numerous add-on and service fees.

⚖️ iTeleCenter VS 8x8 Call center

We've put together a table that offers you a quick breakdown of pricing and features for both iTeleCenter and 8x8.

  • Basic - $19.95
  • Pro - $39.95
  • Grow - $99.95
*Prices subject to change
  • Quote Based
Product info
iTeleCenter is a top-rated virtual phone system with 50+ features built for small businesses.
8x8 offers secure cloud-based, enterprise-class business phone systems, unified communications, and contact center solutions.
  • Call forwarding
  • Business texting
  • Call transfer
  • Call screen and announce
  • Follow‐me find‐me
  • Do not disturb mode
  • Call blocking
  • Manage by phone or online
  • Unlimited call capacity
  • Virtual phone system
  • Programmable extensions
  • Detailed call reports
  • Online inbox
  • Call‐capture
  • Message taking extensions
  • Recorded hotline extensions
  • Ad tracker
  • Auto attendant
  • Voice studio recording service
  • On-hold music / Custom message
  • Dial‐by‐name directory
  • After hours mode
  • Call recording
  • iPhone App | Android app
  • Q&A extensions
  • Unblockable caller ID
  • Multiple voice mailboxes
  • New message alerts
  • Missed call notifications
  • Voicemail to email
  • Read your voicemail
  • Outlook integration
  • Send fax online
  • Receive fax online
  • Co-op advertising
  • Automatic call distribution
  • Conference calling
  • Auto attendant
  • Extension dialing
  • Hosted PBX
  • Music on hold
  • Ring groups
  • Directory assistance
  • Number porting
  • Instant messaging
  • Presence
  • Conference bridge
  • Call recording
  • Online meetings
  • Contacts integration
  • Business SMS
  • Call forwarding
  • Caller ID
  • Caller ID blocking
  • Call waiting
  • Call park
  • Direct phone number
  • Voicemail
  • Voicemail to email
  • Skills-based routing
  • IVR
Customer Support
Phone, live support, ticket, training
*Concierge setup of your account at no charge!
Phone, Ticket, Live support, Training
Types of Customers
Entrepreneurs | Small businesses | Medium sized- businesses | Freelancers
Freelancers | Small business | Medium business | Large enterprises
OS Supported
Windows, Mac, Android, iOS
Web-based, Android, iOS

🔮 Top-of-the-line features

With iTeleCenter, you get a suite of features and functionalities that make your business communications smooth sailing.
Call forwarding
Call recording
Business texting
VoIP/Wi-Fi calling
Conference calling
Call reporting
Phone extensions
Online faxing
Unlimited calls
Business voicemail
Call blocking
On-hold music

✨ #1 Alternative to 8x8 - iTeleCenter

Up and running in minutes

With iTeleCenter, you can get a cloud-based phone system in literally 5 minutes! What’s more? iTeleCenter offers free concierge service - support specialist will configure your system for you and have you up and running in no time.

Ease of use

iTeleCenter interface, both web and mobile app, has been designed for the simplest, most intuitive use and configuration. We listened to you, our subscribers, and made the interface convenient for you, based on your requests. As a result, we’ve heard it many-a-time from our customers how much easier and more convenient iTeleCenter is, compared to the somewhat more “technical” 8x8 interface.

40 million toll-free, local and vanity numbers

With iTeleCenter, browse and find the perfect number for your business from the largest inventory of phone numbers in the US. Over 40 million numbers for sale.

Need help choosing a number? Click here to get in touch with our support team.

Affordable pricing

iTeleCenter provides plans that are perfect for anyone running a small to medium-sized business. iTeleCenter Basic, which is the base-level plan, costs $19.95 per month. The Pro and Grow plans are also very inexpensive — costing $39.95 and $99.95/month respectively.

8x8, on the other hand, will cost you a lot more. They charge PER user and this could quickly add up. They are definitely on the higher side of the spectrum when it comes to pricing. With iTeleCenter, you only pay a fraction of that price, and the charges are per month instead of per user. Even when one compares the upper-end service plans, iTeleCenter still emerges the winner, taking into account the list of features, the ease of use and stellar customer support.

Designed specifically for entrepreneurs and small businesses

iTeleCenter is literally built for entrepreneurs and small businesses. 8x8’s pricing is on the higher side, and they are usually a better fit for medium and large enterprises.

Right from pricing, key features such as business texting, phone extensions, VOIP calling, call forwarding, voicemail transcription, etc., iTeleCenter has built everything keeping small businesses in mind.

Customer support

iTeleCenter's customer service is the most powerful competitive differentiator. Our support chats and phone lines are staffed by knowledgeable human professionals who will understand your specific questions and needs and provide a solution to your specific request.

8x8, on the other hand, is somewhat lacking when it comes to customer support. From many online user review sites, many users have complained that 8x8 customer support representatives take a while to respond and solve customer issues and don’t always provide satisfactory solutions.

👌 A couple of other things …

Free professional studio recording
Want to answer incoming calls professionally? Custom phone greeting can give your business a professional appearance. iTeleCenter will have your custom greeting recorded by the voice studio at no charge. 8x8 charges extra $ if you want a professionally recorded greeting.
Free trial

Both providers offer free trials. The only difference is that 8x8 free trial is 30 days, while iTeleCenter offers a 14-day free trial.

SMS keywords
iTeleCenter is the first virtual phone system provider to introduce this feature. No one else offers this feature in the market.
An SMS keyword is a word or phrase that your customers can text to a 10-digit number. Create a list of codes for your number that will auto-text back a message to the person who texts the code to your number.
You can leverage SMS keyword in a number of ways. For instance, you can invite your customers and prospects to text a keyword to:
  • Receive a coupon code for your product or service
  • Get notifications of upcoming events
  • Enter into a giveaway or contest, etc.
Have an existing business phone number and want to port? iTeleCenter gets it done with 3-5 days whereas, with 8x8, it can take 4-5 weeks to get your old number connected to your 8x8 account. Too long a wait? Yes, we know.

😕 Is 8x8 good?

Pros Cons
  • A large list of features
  • Multiple third-party integrations
  • Supports large enterprises
  • Higher starting price point
  • Per-user charges
  • Customer support
  • Too many extra fees

✌️ Takeaway

If you’re looking for a virtual phone system that's cost effective and packed with features then iTeleCenter is a great alternative to 8x8. Wanna test the waters before you purchase? iTeleCenter offers a 14-day free trial as well. Easy setup. No strings attached. Cancel anytime.

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