About iTeleCenter

iTeleCenter is one of the earliest players in the market, started way back in 1992. When cell phones never existed, and there were only answering machines, iTeleCenter was the first company to offer subscription voicemail service.

About 3CX

Founded in 2005, 3CX is relatively new to telephony world. But they have gone on to establish itself themselves as a front runner. 3CX offers good functionality and reliability across mobile and desktop devices and conventional phone handsets.

⚖️ iTeleCenter VS 3CX

We've put together a table that offers you a quick breakdown of pricing and features for both iTeleCenter and 3CX.

  • Basic - $19.95
  • Pro - $39.95
  • Grow - $99.95
*Prices subject to change
  • Standard - $12.99/user/mo
  • Pro - $20.83/user/mo
  • Enterprise - $25.25 /user/mo
Product info
iTeleCenter is a top-rated virtual phone system with 50+ features built for small businesses.
3CX is a PBX solution offering web conferencing, CRM integration, live chat, etc.
  • Call forwarding
  • Business texting
  • Call transfer
  • Call screen and announce
  • Follow‐me find‐me
  • Do not disturb mode
  • Call blocking
  • Manage by phone or online
  • Unlimited call capacity
  • virtual phone system
  • Programmable extensions
  • Detailed call reports
  • Online inbox
  • Call‐capture
  • Message taking extensions
  • Recorded hotline extensions
  • Ad tracker
  • Auto attendant
  • Voice studio recording Service
  • On-hold music / Custom message
  • Dial‐by‐name directory
  • After hours mode
  • Call recording
  • iPhone App | Android app
  • Q&A extensions
  • Unblockable caller ID
  • Multiple voice mailboxes
  • New message alerts
  • Missed call notifications
  • Voicemail to email
  • Read your voicemail
  • Outlook integration
  • Send fax online
  • Receive fax online
  • Co-op advertising
  • Automatic call distribution
  • Conference calling
  • Extensions
  • iOS & Android apps
  • SIP trunk
  • Voicemail via email
  • Paging 
  • Call parking / Pickup
  • Busy lamp field (BLF)
  • Real time system status
  • Voicemail
  • Voicemail transcription
  • Auto attendant
  • Ring extension 
  • Receive fax
  • Plug & play phone provisioning
  • CRM integration
  • Call query against DB & CRM
  • Web conference dial-in
  • Call logging
  • CRM integration
  • Call queues
  • Call reports
  • Call recording
  • Real time statistics & monitoring
  • SLA alerting
  • Switchboard
  • Wallboard
  • Callback
  • Call & queue reporting
  • Call recording transcription & tearch
  • Barge in / listen in / whisper
Customer Support
Phone, live support, ticket, training
*Concierge setup of your account at no charge!
Phone, live support, Sraining
Types of Customers
Entrepreneurs | Small businesses | Medium sized- businesses | Freelancers
Small business | Medium business | Freelancers | Large enterprises
OS Supported
Windows, Mac, Android, iOS
Windows, Mac, Linux, Web-based, Android, iOS

🔮 Top-of-the-line features

With iTeleCenter, you get a suite of features and functionalities that make your business communications smooth sailing.
Call forwarding
Call recording
Business texting
VoIP/Wi-Fi calling
Conference calling
Call reporting
Phone extensions
Online faxing
Unlimited calls
Business voicemail
Call blocking
On-hold music

✨ #1 Alternative to 3CX - iTeleCenter

Up and running in minutes

With iTeleCenter, you can get a cloud-based phone system in literally 5 minutes! What’s more? iTeleCenter offers free concierge service - support specialist will configure your system for you and have you up and running in no time.

Ease of use

iTeleCenter interface, both web and mobile app, has been designed for the simplest, most intuitive use and configuration. We listened to you, our subscribers, and made the interface convenient for you, based on your requests. 3CX interface is pretty good, but it could be a bit more intuitive and easier to use.

40 million toll-free, local and vanity numbers

With iTeleCenter, browse and find the perfect number for your business from the largest inventory of phone numbers in the US. Over 40 million numbers for sale.

Need help choosing a number? Click here to get in touch with our support team.

Affordable pricing

iTeleCenter provides plans that are perfect for anyone running a small to medium-sized business. iTeleCenter Basic, which is the base-level plan, costs $19.95 per month. The Pro and Grow plans are also very inexpensive — costing $39.95 and $99.95/month respectively.

3CX, on the other hand, offers three options as well. They offer their standard plan for free and their Pro and Enterprise plans at $20.83/month/user and $25.25/month/user. If you’re buying their service for multiple users, the pricing can be quite heavy on your pocket. They charge based on the number of SC (Simultaneous Calls)

Designed specifically for entrepreneurs and small businesses

iTeleCenter is literally built only for entrepreneurs, small-midsized businesses. 3CX is built more for medium-sized businesses and large enterprises.

Right from pricing, key features such as business texting, phone extensions, VOIP calling, call forwarding, voicemail transcription, etc., iTeleCenter has built everything keeping small businesses in mind.

Customer support

iTeleCenter's customer service is the most powerful competitive differentiator. Our support chats and phone lines are staffed by knowledgeable human professionals who will understand your specific questions and needs and provide a solution to your specific request.

3CX, on the other hand, has good customer support, but they don’t offer training.

👌 A couple of other things …

Free professional studio recording
Want to answer incoming calls professionally? Custom phone greeting can give your business a professional appearance. iTeleCenter will have your custom greeting recorded by the voice studio at no charge. 3CX charges extra $ if you want a professionally recorded greeting.
Online faxing

With iTeleCenter, you can send and receive faxes from any computer. Incoming faxes are converted into PDF and delivered to your inbox. By receiving virtual copies of faxes, you can easily view, share, and print faxes at your convenience. 3CX only allows you to receive faxes, you can’t send faxes.

Free trial

Both providers offer free trials. The only difference is that 3CX free trial is 30 days, while iTeleCenter offers a 14-day free trial.

SMS keywords
iTeleCenter is the first virtual phone system provider to introduce this feature. No one else offers this feature in the market.
An SMS keyword is a word or phrase that your customers can text to a 10-digit number. Create a list of codes for your number that will auto-text back a message to the person who texts the code to your number.
You can leverage SMS keyword in a number of ways. For instance, you can invite your customers and prospects to text a keyword to:
  • Receive a coupon code for your product or service
  • Get notifications of upcoming events
  • Enter into a giveaway or contest, etc.
Have an existing business phone number and want to port? iTeleCenter gets it done with 3-5 days whereas, with 3CX, it can take 4-5 weeks to get your old number connected to your 3CX account. Too long a wait? Yes, we know.

✌️ Takeaway

Both iTeleCenter and 3CX checks all the boxes – features, customer support, ease of use, etc., but If you’re looking for a virtual phone system that’s cheaper and specifically designed for freelancers, small-medium businesses, iTeleCenter would a great fit. Try iTeleCenter for free now!

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