50+ Features

2-Week Free Trial

World-Class Support

About

iTeleCenter is one of the earliest players in the market, started way back in 1992. When cell phones never existed, and there were only answering machines, iTeleCenter was the first company to offer subscription voicemail service.

3CX

Founded in 2005, 3CX is relatively new to telephony world. But they have gone on to establish itself themselves as a front runner. 3CX offers good functionality and reliability across mobile and desktop devices and conventional phone handsets.
If you’re a freelancer or a small business owner and looking for a 3CX alternative, that’s cheaper and easier to use, then read further!

iTeleCenter vs 3CX

We've put together a table that offers you a quick breakdown of pricing and features for both iTeleCenter and 3CX.

3CX

Plans
  • 3 Plans available
  • Basic - $19.95/account/month
  • Pro - $39.95/account/month
  • Grow - $99.95/account/month
  • *Prices subject to change
  • 3CX

  • 3 Plans available
  • Standard - $12.99/user/month
  • Pro - $20.83/user/month
  • Enterprise - $25.25 /user/month
Product Info
iTeleCenter is a top-rated Virtual Phone System with 50+ features built for small businesses.

3CX

3CX is a PBX solution offering web conferencing, CRM integration, live chat, etc.
Features
  • Call Forwarding
  • Business Texting
  • Call Screen & Announce
  • Follow‐Me Find‐Me!
  • Do Not Disturb Mode
  • Call Blocking
  • Manage by Phone or Online
  • Unlimited Call Capacity
  • Programmable Extensions
  • Detailed Call Reports
  • Online Inbox
  • Call‐Capture
  • Message Taking Extensions
  • Recorded Hotline Extensions
  • Ad Tracker
  • Auto Attendant
  • Voice Studio Recording Service
  • On-Hold Music / Custom Message
  • Dial‐by‐Name Directory
  • After Hours Mode
  • Call Recording
  • iPhone App | Android App
  • Multiple Voice Mailboxes
  • New Message Alerts
  • Missed Call Notifications
  • Voicemail to Email
  • Read Your Voicemail
  • Outlook Integration
  • Send Fax Online
  • Receive Fax Online
  • Automatic Call Distribution
  • Conference Calling
  • VoIP/Wi-Fi Calling
  • Voicemail Transcription
  • SMS Keywords
  • Call Transfer
  • Auto reply by text

    3CX

  • Extensions
  • iOS & Android apps
  • SIP Trunk
  • Voicemail via Email
  • Paging 
  • Call Parking / Pickup
  • Busy Lamp Field (BLF)
  • Real Time System Status
  • Voicemail
  • Voicemail Transcription
  • Auto Attendant
  • Ring Extension 
  • Receive Fax
  • Plug & Play Phone Provisioning
  • CRM Integration
  • Call Query against DB & CRM
  • Web Conference Dial-In
  • Call Logging
  • CRM Integration
  • Call Queues
  • Call Reports
  • Call Recording
  • Real Time Statistics & Monitoring
  • SLA Alerting
  • Switchboard
  • Wallboard
  • Callback
  • Call & Queue Reporting
  • Call Recording Transcription & Search
  • Barge in / Listen in / Whisper
Customer Support
Phone, Live Support, Ticket, Training

*Concierge setup of your account at no charge!

3CX

Phone, Live Support, Training
Types of Customers
Entrepreneurs| Small Business | Medium Business | Freelancers

3CX

Small Business | Medium Business | Freelancers | Large Enterprises
OS Supported
Windows, Mac, Web-based, Android, iOS

3CX

Windows, Mac, Linux, Web-based, Android, iOS

#1 Alternative to 3CX - iTeleCenter

Top-of-the-Line Features

Search a Toll Free and Local Phone Numbers
With iTeleCenter, you get a suite of 50+ features and functionalities that make your business communications smooth sailing.

Key features include:

Call Forwarding
VoIP/Wi-Fi Calling
Extensions for Depts & Employees
Business Voicemail
Call Recording
Conference Calling
Online Faxing
Call Blocking
Business Texting
Call Reporting
Unlimited Calls
On-Hold Music
Up and Running in Minutes With iTeleCenter, you can get a cloud-based phone system in literally 5 minutes! What’s more? iTeleCenter offers free concierge service - support specialist will configure your system for you and have you up and running in no time.
Affordable Pricing iTeleCenter provides plans that are perfect for anyone running a small to medium-sized business. iTeleCenter Basic, which is the base-level plan, costs $19.95 per month. The Pro and Grow plans are also very inexpensive — costing $39.95 and $99.95/month respectively.
3CX, on the other hand, offers three options as well. They offer their standard plan for free and their Pro and Enterprise plans at $20.83/month/user and $25.25/month/user. If you’re buying their service for multiple users, the pricing can be quite heavy on your pocket. They charge based on the number of SC (Simultaneous Calls)
Ease of Use iTeleCenter interface, both web and mobile app, has been designed for the simplest, most intuitive use and configuration. We listened to you, our subscribers, and made the interface convenient for you, based on your requests. 3CX interface is pretty good, but it could be a bit more intuitive and easier to use.
40 Million Toll-Free, Local & Vanity Numbers With iTeleCenter, browse and find the perfect number for your business from the largest inventory of phone numbers in the US. Over 40 million numbers for sale. Need help choosing a number? Click here to get in touch with our support team.
Designed Specifically for Entrepreneurs & Small Businesses iTeleCenter is literally built only for entrepreneurs, small-midsized businesses. 3CX is built more for medium-sized businesses and large enterprises.
Right from pricing, key features such as business texting, phone extensions, VOIP calling, call forwarding, voicemail transcription, etc., iTeleCenter has built everything keeping small businesses in mind.
World- Class Customer Support iTeleCenter's customer service is the most powerful competitive differentiator. Our support chats and phone lines are staffed by knowledgeable human professionals who will understand your specific questions and needs and provide a solution to your specific request.
3CX, on the other hand, has good customer support, but they don’t offer training.

A few other general things to look into

while comparing iTeleCenter and 3CX,

Online Faxing
With iTeleCenter, you can send and receive faxes from any computer. Incoming faxes are converted into PDF and delivered to your inbox. By receiving virtual copies of faxes, you can easily view, share, and print faxes at your convenience. 3CX only allows you to receive faxes, you can’t send faxes.
SMS Keywords
iTeleCenter is the first virtual phone system provider to introduce this feature. No one else offers this feature in the market.
An SMS keywords is a word or phrase that your customers can text to a 10-digit number. Create a list of codes for your number that will auto-text back a message to the person who texts the code to your number.
You can leverage SMS keywords in a number of ways. For instance, you can invite your customers and prospects to text a keyword to:
  • Receive a coupon code for your product or service
  • Get notifications of upcoming events
  • Enter into a giveaway or contest, etc.
Free Professional Studio Recording
Want to answer incoming calls professionally? Custom phone greeting can give your business a professional appearance. iTeleCenter will have your custom greeting recorded by the voice studio at no charge. 3CX charges extra $ if you want a professionally recorded greeting.
Free trial
Both providers offer free trials. The only difference is that 3CX free trial is 30 days, while iTeleCenter offers a 14-day free trial.
Portability
Have an existing business phone number and want to port? iTeleCenter gets it done with 3-5 days whereas, with eVoice, it can take 4-5 weeks to get your old number connected to your eVoice account. Too long a wait? Yes, we know.

Takeaway

Both iTeleCenter and 3CX checks all the boxes – features, customer support, ease of use, etc., but If you’re looking for a virtual phone system that’s cheaper and specifically designed for freelancers, small-medium businesses, iTeleCenter would a great fit. Try iTeleCenter for free now!

Over 100,000 small Businesses Trust iTeleCenter !

Here's what a few of them have to say.

Vern Pelzer, Jakel Media

"It's a great service, and I don't have to be stuck in the office to receive business calls."

Gina DeLong, Piranha Marketing, Inc.

"iTeleCenter is like an easy button for your business phone solutions."

Starting at $19.95/month

100% free for two weeks. Easy setup. No obligations.

Start a Free Trial

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