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What Is a Cloud Based Phone System?

A cloud phone system is a business communications solution that is hosted in the cloud. In a nutshell, the data is stored in a secure virtual server, and all incoming and outgoing calls will be routed through the internet. The objective here is to cut the usage of landlines and go digital.
Traditional phone systems require manpower, and expensive hardware. On the other hand, cloud-based phone systems run over the internet, don’t require hardware, are inexpensive, and keep you and your team connected at all times. Simply put, cloud phone systems provide organizations with the flexibility that the traditional on-premise systems cannot carry out.

Get a Cloud Based Phone System in 4 Easy Steps

Step -1

Choose a toll free, local, or vanity number from our large inventory.
Search a Toll Free and Local Phone Numbers

Step -2

Choose a plan that suits you. No long-term commitments. Cancel anytime.
Pricing and Plans

Step -3

Download our mobile apps (iOS/Android) or access iTeleCenter through any browser and have everything at your fingertips. Make and receive calls, texts, and more!

Step -4

We'll help you configure your settings and set up your cloud phone system to work exactly the way you want! 
Set up your Cloud Phone System

Why Get a Cloud Based Phone System?

Save Dough $

Cloud-based phone systems are much cheaper than traditional phone systems. Unlike traditional on-premise phone systems, cloud phone systems rely only on your internet connection. It could reduce your phone bill by up to 60%. Say goodbye to messy wires, bulky hardware, expensive line rentals and maintenance!

Handle Business Anytime, Anywhere

A cloud-based phone system benefits and empowers businesses with remote employees. You have access to features that allow you/your team to log in and make and receive business calls and text messages on the go! Manage business communications from your smartphone and be accessible anytime, anywhere. Wave goodbye to landlines!

Easily Scalable

With a cloud-based phone system, you can easily scale up — or down — as the need arises. Instantly add extensions for new employees and departments. Handle unlimited incoming calls without any busy signals.

Ditch Your Hardware

With the emergence of cloud technology, you can now run your business on your smartphone/desktop. Switching to a cloud-based phone system means you can overlook a considerable upfront investment, hardware, messy wires and manpower.

Faster Implementation and Setup

Setting up a traditional phone system can be labour-intensive and time-consuming! With a cloud-based phone system, you can set up in minutes and expand your business at any point.

A Professional Phone System Built for Organizations of Any Size 

With a cloud-based phone system from iTeleCenter, manage your business calls and texts seamlessly with these great features:

Custom Greeting

A custom greeting will answer all of your calls professionally. Give your small business a larger and more professional appearance.

Configurable Business Hours

Choose when you want to accept business calls. After hours, calls are forwarded to your professional business voicemail.


Make it easy for callers to reach the right person at your business.  Easily add department & employee extensions in seconds.

Call Queues

With call queues, multiple callers can be in a holding queue simultaneously and be automatically connected to the next available agent in that department or group. See in real-time how many callers are holding and access detailed reports that show agent calls, average call length, and more.

Call forwarding

Forward calls to any mobile phone or computer. Optionally, configure your cloud-based phone system to ring multiple devices at once to ensure you never miss an important call again!

Business Texting 

Business Texting allows you to conveniently send and receive text messages to your customer. Send unlimited text messages about appointments confirmations, updates, specials and so on.

Mobile and Desktop Apps

Download our mobile and desktop apps and handle business anywhere, anytime: office, home and on the road

Voicemail Transcription to Text

Save time and convert your voicemails to text so you can read them on your phone, laptop or tablet.

Frequently Asked Questions

  • Can I use a cloud-based phone system with my cell phone?

    Of course! With iTeleCenter's mobile app (iOS/Android), you can manage your business from anywhere.  

  • How long does it take to set up a cloud-based phone system?

    You can be up and running in minutes! You can sign up for our service instantly, and we'll help you configure your settings and set up your cloud phone system to work exactly the way you want!

  • Is choosing a cloud-based phone system for small business the right choice?

    Yes. If you want to ditch extra hardware devices and complex cables running all around your office, then a cloud-based phone system is what you need. A virtual PBX is inexpensive, professional, and scalable.

  • How much does it cost to setup a cloud-based phone system?

    It varies as per the plan you opt for and the number of minutes you use per month. Click here to view the plans.

  • Does your service require a minimum term commitment?

    No, you can cancel your service at any time. Contact us to cancel your service.

  • What is a cloud phone system?

    A cloud phone system is a business communications solution that is hosted in the cloud. In a nutshell, that data is stored in a secure virtual server, and all incoming and outgoing calls will be routed through the internet. Manage and route calls online to any phone (cell phone, office or home)

  • Do I need any hardware to use a virtual phone number?

    No, all you need to have to use a cloud phone system is a smartphone/desktop and an internet connection. 

  • I have other questions. How can you help?

    If you have additional questions, we’re all ears!
    Click here to contact our support and sales team. 

Cloud Phone System Trusted by Over 100,000 Businesses!

Here's what a few of them have to say.

Vern Pelzer, Jakel Media

"It's a great service, and I don't have to be stuck in the office to receive business calls."

Gina DeLong, Piranha Marketing, Inc.

"iTeleCenter is like an easy button for your business phone solutions."

Starting at $19.95/month

100% free for two weeks. Easy setup. No obligations.

Get Started