A cloud phone system is a business communications solution that is hosted in the cloud. In a nutshell, the data is stored in a secure virtual server, and all incoming and outgoing calls will be routed through the internet. The objective here is to cut the usage of landlines and go digital.
Traditional phone systems require manpower and expensive hardware. On the other hand, the best cloud-based phone systems run over the internet, don’t require hardware, are inexpensive, and keep you connected at all times.