Call reporting

Monitor and track all your calls with call reporting. View detailed reports about call duration, history, speed of answer, and more in seconds.
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📈 Know at a glance

Keep an eye on the metrics

Monitor all the important call metrics like average answer time, number of incoming calls, call duration, number of missed calls, and more.

Monitor employees’ performance

How long do your employees spend on a phone call? Who is underperforming? See who’s having solid conversations and handling things efficiently.

Improve customer experiences

Gain data and insights to build the ultimate experience for your customers.

Export your data

Save your call reports with one click in a number of popular, usable formats, including .DOC, .CSV, and .PDF.

Try all features for free

Sign up for a 14-day free trial and take us for a spin.

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🙋 Frequently asked questions

  • Number of incoming calls
  • Number of outgoing calls
  • Handle time
  • Extension dialed
  • Speed of answer
  • Call duration
  • Abandonment, etc.

Absolutely. Once you’ve ran a report, you can download a .CSV .DOC .PDF copy of the report.

You can learn valuable information from your call reports that can help inform business decisions. For example, are your users answering or letting it go for voicemail? How many sales opportunities are you missing after hours, etc. Reports can help you provide better customer service and improve your business performance.

Use any device you want — smartphone, computer or tablet.