When your goal is to make customers call your business, then nothing works better than 1 800 numbers. It makes you easily available to your customers. A toll free number extends your business reach and encourages existing as well as prospective customers to call you using 800 numbers. Customers might need to call you for a variety of reasons: inquiring about products/services, customer support, etc. But when you are using a toll free number, they are pretty sure that you value their call and they feel important.
Convenient and Cost Effective Calling
In today’s busy times, convenience is very important. 1 800 numbers not only make it easier for your customers to call you but also enables your employees, partners, and suppliers to reach you conveniently and cost effectively 24 hours a day. A toll free number makes you easily accessible across the country. Customers, partners or employees can now call you for free from anywhere in the country, even when they are calling from somewhere far. This goes a long way in building your business reputation.
Tailor Made Plans
Most of the service providers of 1 800 numbers offer robust service plans that are tailor made to meet the need of every entrepreneur. You can start by choosing one of these plans and can change to another plan as and when the business grows. Most of the providers do not even require a long term contract for using this number service. Moreover, you can also enjoy a free trial with most of them!
Stay in Touch – Always
1 800 numbers also allow the creation of extensions. It is now easy to create and use dedicated extensions for every department or for every employee. Using a toll free number it is also possible to forward calls to your cell phone or any other phone. So now it’s possible to answer customers even when you are not in the office, traveling, in a hotel or anywhere. A toll free number plays a crucial role in maintaining constant connectivity with customers, colleagues, partners or employees.
Advertising Your Business
1 800 numbers serve another very important business purpose. They can be used for advertising your business, products or services. A special type of toll free number, known as a vanity number is used for this purpose. Vanity numbers contain a combination of numbers and words (or phrases) that closely represent the business. For example, 1 800 GET LOAN – this clearly shows that this is the number of a loan broker. A vanity number clearly propagates two very important messages: first, the type of business (it usually contains the name of the product/service) and second, the contact number to reach the business.