Archive for Extensions

Rent Properties Faster With iTeleCenter Hotlines

November 4, 2011 admin Extensions, Real Estate

Realtors are quite familiar with the endless spate of phone calls that come in for certain
rental properties, many of which are just your average, ordinary ‘tire kicking’ callers. These calls can take a tremendous amount of time out of your day. After all, you have to explain the rental property and then try to learn something about these prospects. In the end, a majority of these callers won’t call back or want to see the property.

Why go through all of that every time? Wouldn’t it be great to have a simpler, better process of weeding out those so-called tire kickers? Well, now there is and it is as easy as setting up a separate hotline for these rental properties. Whether you are a private homeowner looking to rent out your vacation property for a season or you’re a professional real estate agent who is looking to save some time, a hotline is the answer you’ve been waiting for.

Have Interested Renters Call the Hotline

When you place an ad for that rental property, leave your iTeleCenter toll-free number and
extension number for them to call. With this extension, you can record a detailed message explaining the property and the qualifications that the tenants must meet in order to apply and this will be what your callers hear. This great hotline system roots out all of the peripheral callers who would normally occupy too many hours of your day and leave you frustrated.

Homeowners who accept these calls to their home number ultimately rush to accept potential renters when they realize how tedious the process can be. Instead, using
iTeleCenter hotline extensions keeps you from having to sift through the endless calls. Interested prospects will listen to the entire message. With your detailed recording, they will understand everything about the property that they would need in order to decide whether they want to view it. When they are, then they will be directed to leave their
contact information for you or you can have connect directly to you at that point.

The Toll-Free Number Filters Out the Right Callers

When prospective tenants call ads, they often are simply curious. These callers are much more likely to call home numbers than toll-free numbers. A toll-free number has a more professional appearance and your rental property will be represented in a much more dynamic manner by simply adding that toll-free number to the ad.

Some of the most successful real estate gurus in the world use hotlines for their prized
listing. The more valuable or exclusive the listing, the more likely you will be to have curious tire kickers calling up to find out more about it. These window shoppers are not malicious by any stretch of the imagination; they are curious, but nothing more. Let them listen to the details about the property and if they are genuinely interested at that point, then they will leave their contact information and you can call them at your convenience.

It can be tempting to grab the phone when it rings for the first time. After all, you don’t want a bona-fide tenant slipping through your grasp, but they won’t. People who are
seriously interested in renting your property will be more than happy to listen to all of the details and then leave their information. If you do have call forwarding enabled, you will most likely be connected to truly interested renters.

No comments ,

Fax On Demand Services Offer Convenience

October 28, 2011 admin Extensions, Fax Online

As a business owner, you understand the value of being responsive to your clients and  customers. There are many instances when these customers, prospects, partners, or clients may need to have documents sent to them via fax machine, but either you don’t have that capability or you are away from the office. With iTeleCenter’s fax on demand service, you can have access to your own virtual fax machine wherever you happen to be at any given time.

What kind of documents might customers or clients need that couldn’t wait? When you operate a business in our modern age, your customer base is more than local. It’s  global and as a result, your business is no longer a nine to five operation; you have to be responsive twenty-four hours a day, seven days a week. Some of your customers may require manuals for products that they’ve purchased, order forms, repair slips, or even identification verification forms.

The last thing that any business owner wants to do today is make available these forms that carry personal information on them to anyone who has access to the Internet. That’s why fax on demand is such a great tool to have. Protect your important documents by having them sent by fax to those who request them.

Fax On Demand is Simple and Convenient

With iTeleCenter, all you would have to do is call the designated iTeleCenter phone number and enter the appropriate information designating the documents to be faxed and the fax number and iTeleCenter takes care of the rest. No more hovering around your office’s fax machine until all hours of the night in order to keep your prospects interested in your services.

Fax On Demand Can Be a Powerful Marketing Tool

Not only does fax on demand from iTeleCenter put you in control of your business greater than you might have thought possible, but it can be a powerful marketing tool as well. Your customers may have discovered your business through another marketing strategy that you put in place and are interested in learning more about what you offer. Having documents that they request coupled with other marketing materials affords you another opportunity to inform them on all of the benefits to using your services.

Make This a Two Way Street

When you combine iTeleCenter’s fax on demand services with its send and receive fax services, then your prospects can fill out the appropriate documentation and fax it all back to you anytime day or night. You would then be able to open and print these forms  through your Internet browser, thanks to your iTeleCenter account.

Being accessible to your customers and prospects is one of the most important aspects of operating a modern business. iTeleCenter puts you in the driver’s seat, giving you a  significant advantage over your competition; while they are closed, your business will be operating continuously, communicating and moving transactions forward. This fax on demand service gives your business another important tool in its arsenal to take on the competition, and the world.

No comments ,

Surveys Offer Insight Into Your Customers and Prospects

October 24, 2011 admin Extensions

Have you ever wondered what your prospects or existing customers are thinking? When you have the ability to get inside these important minds, then you move far ahead of  your competition. Increasing sales is tied directly to reaching your target audience in the most effective and emotional way possible. People are driven by their emotions, whether they admit it or not. How someone reacts to different marketing campaigns, products that are offered, or even the prices that are listed all come together to influence decisions about whether to buy from a particular company or not.

With iTeleCenter’s survey tools, you will be able to get inside the mind of your customers and begin to fine-tune not only your marketing strategies but also your business. As a business owner, you want to know the best way to serve your customer base. When you ask them a few pointed and specific questions, then you will be able to determine if what you’re trying, or what you’re thinking of doing in the future, will be as effective as you might hope.

Better Than Focus Groups

iTeleCenter’s survey tool, which is part of their Q&A Scripting feature, is more effective than focus groups. With focus groups, the questions are geared toward a general population, not to those specifically interested in your business. What you want as a business owner is to determine whether the people who are finding your business are being served in the best manner possible, whether they are able to find what they need with ease, and whether their experience with your employees is as positive as you would like it to be, or as it should be.

Traditional Survey Tools

With traditional survey tools, such as an online question and answer form or one that the customer or prospect would have to fill out and mail, there is no guarantee that these individuals will take the time to fill them out. Reading questions and writing them down can seem tedious, or they may set it aside for a later date never to come back to them  again.

With iTeleCenter’s Q&A Extensions, your customers and prospects can answer these questions over the phone. When your customers call your business, they can be greeted with a message followed by a series of survey questions. They would then be given time to record their responses after each question. This is a great idea and tool to utilize when
your callers will be on hold for any length of time.

While there is only so much that you can do to reduce the on-hold time of your prospects and customers, you can make the most of it by digging into their mind, their thought processes, and discovering perhaps better ways of doing business that will keep you one step ahead of the competition.

When you know and understand where your target customer base is coming from, then you can fine-tune your marketing strategy as well as your customer service. When you pay attention to details, you put your business in a better position to capitalize on all that you glean from your customers.

No comments