If you aim to establish better relationships with customers, you must consider using 1800 numbers. Also known as toll free numbers, these numbers help to reach your customers easily anytime and anywhere. Though a toll free number works like any other telephone number, these numbers are especially designed for businesses and can prove to be an asset for any company. There are in fact quite a few benefits that a business can relish by using this number – better marketing, more sales, more customers and an overall improvement of the business image.
How does a Toll Free Number Work?
1800 numbers work like any other phone number. If you are using it with a virtual phone system, you can enjoy features including call forwarding, voicemail, voicemail to email transcription and send fax online. A toll free number is also quite easy to use and it does not need any installation, hardware or software. The primary difference between this type of number and a normal phone number is that toll free numbers never charge the caller.
Toll Free Number for Every Business
Every business acknowledges the importance of 1800 numbers – be it a small business, a home business or a multinational organization. Effective business communications is practically impossible without this kind of number. But contrary to popular belief, a toll free number is more pertinent for a small business rather than a big one. A big business is already credible and viewed as professional. Moreover, a big business can usually afford a fully fledged phone system. A virtual phone with an 800 number is an asset for a small business, because it helps a business grow. So, what are the benefits that a business can expect by using 1800 numbers?
Benefits of a Toll Free Number
Research has shown that 1800 numbers are more successful in marketing and advertising campaigns than a normal phone number. Vanity phone numbers are even more successful than a normal numeric phone number. This is because vanity numbers are easily memorable. Vanity numbers are a special type of toll free numbers that contain a combination of numbers and letters. The letters closely represent the business it is associated with. A vanity number is an indispensable tool for every advertising campaign.
The other benefits of this number involve the image that it creates of a business. It can make even a small business look as big, professional and credible as any large organization. 1800 numbers also act as a testimony to the kind of customer service you provide. It shows that you are available to your customers all the time and also assures them of superior customer service post-sales.